Dynex DX-24L150A11 User Manual (English) - Page 32

Troubleshooting DX-24L150A11 29 Problem Solution Dark, poor, or no picture (screen is lit), but sound is good. • Adjust the brightness. For more information, see "Adjusting the TV picture" on page 15. • Make sure that the correct picture mode is selected. For more information, see "Adjusting the TV picture" on page 15. • Make sure that the antenna or cable TV is connected correctly and securely. For more information, see "Connecting an antenna, cable TV, or satellite TV box" on page 10. No color, dark picture, or color is not correct. • Adjust the color saturation. For more information, see "Adjusting the TV picture" on page 15. Only snow (noise) appears on the screen. Dotted lines or stripes appear on the screen. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. For more information, see "Connecting an antenna, cable TV, or satellite TV box" on page 10. • Check the signal strength of the channel. See "Checking digital TV signal strength" on page 19. • Adjust the antenna. • Move the TV away from noise sources such as cars, neon signs, or hair dryers. Double images. The picture has a few bright or dark spots. • Use a highly directional outdoor antenna or cable TV. • A few bright or dark spots on an LCD screen is normal. It does not affect the operation of this TV. Good picture, but no sound. • Make sure that the sound is not muted. • Make sure that the sound mode is set to Stereo or Mono. For more information, see "Selecting the audio mode" on page 16. Audio noise. • Make sure that there is no interference with infrared equipment such as a cordless telephone or headphones. Move the infrared equipment away from the TV to eliminate the noise. Remote control Problem Solution Remote control does not work. Trouble programming your existing universal remote control. • Make sure that the power cord is plugged in. • Make sure that there are no obstructions between the remote control and the remote control sensor on the front of the TV. • Make sure that the batteries are installed correctly. For more information, see "Installing remote control batteries" on page 8. • Replace the batteries. For more information, see "Installing remote control batteries" on page 8. • See instructions and a table of common codes in "Programming a universal remote control to work with your TV" on page 8. • Codes are subject to change. For up to date codes, go to www.dynexproducts.com. • Replace the batteries. For more information, see "Installing remote control batteries" on page 8. • Refer to the User Guide that accompanied your universal remote control and contact the manufacturer if problems persist General Problem Solution One or more channels do not display. Password is lost. Some settings cannot be accessed. TV cabinet creaks. Control buttons on the TV do not work. • Make sure that the channels are not blocked. For more information, see "Setting parental control levels" on page 22. • Make sure that the channels are not hidden. For more information, see "Hiding channels" on page 18. • The channel may have been deleted from the channel list. You can tune to the channel by pressing the number buttons or you can add the channel back to the channel list. For more information, see "Changing channel settings" on page 17. • Enter 9999 to access parental controls, then set a new password. For more information, see "Setting parental controls" on page 20. • If a setting is grayed, the setting is not available in the current video input mode. • When the TV is in use, the temperature rises naturally and may cause the cabinet to expand or contract which can cause a creaking noise. This is not a malfunction. • Disconnect the power cord, wait a few seconds, then reconnect the power cord and turn on the TV.