Dynex DX-60D260A13 User Manual (English) - Page 44

40 DX-60D260A13 Troubleshooting Problem Solution Dark, poor, or no picture (screen is lit), but sound is good. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 9 or "Using coaxial cable (good)" on page 11. • Make sure that Audio Only option is set to Off. See "Playing TV audio only" on page 24. • Adjust the brightness. See "Adjusting the TV picture" on page 22. • Make sure that the correct picture mode is selected. See "Adjusting the TV picture" on page 22. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 26. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to the back of your TV. • The video cable(s) you are using may be bad. Try a new set. No color, dark picture, or color is not correct. Only snow (noise) appears on the screen. • Try another channel. The station may be experiencing problems. • Adjust the color saturation. See "Adjusting the TV picture" on page 22. • Make sure that the video cables are connected correctly and securely to the back of your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 9 or "Using coaxial cable (good)" on page 11. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 26. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 9 or "Using coaxial cable (good)" on page 11. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 26. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Problem Solution Dotted lines or stripes appear on the screen. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 9 or "Using coaxial cable (good)" on page 11. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 26. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to the back of your TV. • The video cable(s) you are using may be bad. Try a new set. • Other devices (for example, surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. Double images. The picture has a few bright or dark spots. Good picture, but no sound. Poor picture. • Use a highly directional outdoor antenna, cable TV, or satellite TV. • A few bright or dark spots on an LED screen is normal. It does not affect the operation of this TV. • Increase the volume. • Unplug the headphones. • Make sure that the sound is not muted. • Make sure that the correct audio mode is selected. • Make sure that the audio cables are connected correctly and securely to the back of your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 9 or "Using coaxial cable (good)" on page 11. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 26. • The audio cable(s) you are using may be bad. Try a new set. • Make sure that the room is not too bright. Light reflecting off the screen can make the picture difficult to see. • If an S-VHS camera or a camcorder is connected while another connected device is turned on, the picture may be poor. Turn off one or more devices. Good sound but poor color. • Adjust the contrast, color, and brightness settings. See "Adjusting the TV picture" on page 22. Audio noise. • Other devices (for example, surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference.