EVGA 200-LM-1700-KR Manual - Page 31

7. SERVICE INFORMATION 7.1Product Registration and Customer Support Thinking about registering? Do it now! "Why should I register?" In order for you to receive the best possible support, we need to know who you are and what kind of product you have purchased. So don't wait ... register online now! Should you require any assistance with the installation or troubleshooting of the EVGA InterView, please visit the Support section of our website at www.evga.com/support. There you'll be able to download drivers, check out our extensive Knowledge Base, and submit technical and customer support inquiries. Be sure to visit the EVGA community message boards: http://forums.evga.com Contact our Customer Service through email to get all of your questions answered and problems resolved - its fast, its easy, and it works! If you require immediate assistance, please contact our Customer Service at 888.880.EVGA (3842). Point your browser to www.evga.com/register and have the following information ready before contacting customer service: -Product Name & Part Number -UPC Number -Serial Number Warranty Program to Fit Your Needs This EVGA product is covered under the excellent 1+1 Warranty. For more information please visit: www.evga.com/warranty As a valued EVGA customer, you'll be sure to receive a warranty that will fit your needs. The EVGA Advanced RMA (EAR) Program is a program to protect yourself and your product in the case of product failure. For more details please visit: www.evga.com/EAR 7.2Pixel Policy The EVGA monitor is evaluated on the number of acceptable non-performing pixels and the distance between each nonperforming pixels. The terms "non-performing" and "defective pixels/sub-pixels" are used interchangeably for ease of identification. All monitors have been tested to ensure they comply with this standard. To identify non-performing pixels, the monitor shall be viewed under normal operating conditions, preferably in its native resolution, and from a normal viewing distance of at least 50 cm (16 in.). During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored dot. When the pixel remains permanently lit, it is known as a "bright dot." When the pixel remains black, it is known as a "dark dot." In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 bright or dark dots is considered normal and within industry standards. 31