Electrolux EW23CS75QS Complete Owner's Guide (English) - Page 30

30 Common Solutions for Concerns Before you call... If you experience a concern with your refrigerator or notice a product behavior or condition that you do not understand, you can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following table, this information includes concerns, potential causes, and common solutions. Automatic Ice Maker Concern Potential Cause Common Solution Ice maker is not making any ice. • Ice maker is turned off. • Lower the wire signal arm. • Refrigerator is not connected to water line • Connect the unit to the household water supply or water valve is not open. and ensure the supply valve is open. • The water supply line is kinked. • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. • The water filter is not seated properly. • Remove and re-install the water filter. Be sure to push the filter firmly so that you hear it lock solidly into position. • The water filter may be clogged with foreign material. • If water dispenses slowly or not at all, or if the filter is six months old or older, it should be replaced. • Saddle valve on cold water pipe is clogged or restricted by foreign material. • Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing saddle valve. Clean valve. Replace valve if necessary. Ice maker is not making enough ice. • Ice maker is producing less ice than you expect. • The freezer ice maker will produce approximately 2.5 pounds of ice every 24 hours depending on usage conditions. • The water filter may be clogged with foreign material. • If the filter is six months old or older, it should be replaced. • The water supply line is kinked. • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. • Saddle valve on cold water pipe is clogged or restricted by foreign material. • Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing saddle valve. Clean valve. Replace valve if necessary. • Freezer control is set too warm. • Set freezer control to colder setting to improve performance of the ice maker. Allow 24 hours for temperature to stabilize. Ice maker will not stop • Ice maker wire signal arm is being held • Move the item and release wire signal arm. making ice. down by some package in the freezer that Remove any ice cubes that may have frozen has fallen against the ice maker. together over the wire signal arm. Ice cubes are freezing • Ice cubes are not being used frequently together. enough. • Remove ice container and discard ice. The ice maker will produce fresh supply. Ice should be used at least twice weekly to keep the cubes separated. • Ice cubes are hollow (shells of ice with • This generally occurs when the ice maker does not water inside). The hollow cubes break open get enough water. This is usually the result of a in the bin and leak their water onto existing clogged water filter. Replace the water filter. ice, which causes it to freeze together.