Epson 4000 Product Information Guide - Page 5

Epson Stylus Pro 4000 Error Messages When a problem occurs, a message appears on the display and the lights on the control panel come on or flash. Message/ Light CHANGE PAPER TYPE Light Paper light on COMMAND - ERROR FEED SHEET - PAPER FEED SHEET - PAPER MANUALLY FORBIDDEN - MEDIA FROM P. TRAY INK LOW B Ink light flashing INK OUT B Ink light on INVALID INK CARTRIDGE B Ink light on LOAD PAPER Paper light on Explanation Response Paper loaded does not match the source selected. Make sure you have replacement cartridges available. You're using the wrong printer driver. Press the Pause button and hold it for 3 seconds to cancel the print job. Make sure you installed the correct driver for your printer. Damaged data was sent to printer. Press the Pause button and hold it for 3 seconds to cancel the print job. Cut sheet needs to be loaded manually. Load the sheet in the manual feed slot. Cut sheet needs to be loaded manually. Load the sheet in the manual feed slot. Ink cartridge(s) are nearly empty (printing continues). Make sure you have replacement cartridges available (page 7). Ink cartridge(s) are empty (printing stops). Replace the ink cartridge(s) indicated on the LCD panel (page 7). You tried to install the wrong ink cartridge. If you are installing ink cartrdiges for the first time, you must install the cartridges that came with your printer. If you are replacing ink cartridges, check the package and product code. You must use the ink cartridges designed for your printer. Other cartridges will not work. Paper lever is in the released position while loading paper. After you finish loading paper, pull the paper lever all the way forward, to the secured position. Message/ Light LOAD ROLL PAPER LOAD SHEET PAPER IN P. TRAY Light Paper light on LOWER INK - LEVERS LOWER L (or R) INK LEVER MNT REQ - MNT TNK - NEAR FULL MNT TNK FULL B Ink light on NO - BORDERLESS WITH THIS SIZE NO MNT - TANK NOT STRAIGHT RELOAD NOZZLES STILL CLOGGED Paper light on - OPTION I/F - ERROR NO INK CARTRIDGE B Ink light on PAPER JAM Paper light flashing Explanation Response Paper source setting in printer software is different from control panel. Make sure the right paper is loaded and the paper source setting is the same on the control panel and printer software. One or both ink Pull the lever or levers are raised. levers down to lock the ink cartridges. A printer part will Note the code need to be number and contact replaced soon. Epson support. The maintenance tank is almost full. Make sure you have a replacement maintenance tank (page 11). The maintenance Replace the tank is full. maintenance tank (page 11). Borderless setting selected for A2-size sheets (11.7" x 16.5"). Change the setting in the printer driver, or load different-size paper. The maintenance tank is not installed. Make sure the maintenance tank is fully inserted (page 11). Cut sheet paper is not loaded straight. Load the paper correctly. Head cleaning did not clear the nozzles. Run the head cleaning utility again. If the nozzles are still clogged, contact Epson. Wrong interface card installed. Turn off the printer and remove the card. See the documentation that came with the card. Ink cartridge(s) not installed or ink lever raised. Install ink cartridges or lower the ink lever (page 7). Paper has jammed in the printer. Remove the jammed paper. 4/04 Epson Stylus Pro 4000 - 5