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Epson 6200L Reference Guide - Page 488

Where To Get Help, Contacting Customer Support, Appendix D

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Appendix D Where To Get Help D D Contacting Customer Support D Before Contacting Epson D If your Epson product is not operating properly and you cannot D solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product. D Customer support will be able to help you much more quickly if you give them the following information: ❏ Product serial number D (The serial number label is usually on the back of the product.) ❏ Product model D D ❏ Product software version (Click About, Version Info, or similar button in the product software.) ❏ Brand and model of your computer D ❏ Your computer operating system name and version D ❏ Names and versions of the software applications you normally use with your product D Where To Get Help 488

Section	Page
Contents	5
Safety Information	14
Product Information	24
Printer Parts	24
Control Panel	27
Options and Consumable Products	30
Features at a Glance	33
Paper Handling	36
Paper Sources	36
Loading Paper	37
Printing on Special Media	51
Using the Printer Driver For Windows	54
About the Printer Software	54
System Requirements	54
Installing the Printer Software	55
Using the Printer Driver	67
Monitoring Your Printer with EPSON Status Monitor 3	114
Setting for the USB Connection	126
Canceling Printing	128
Uninstalling Printer Software	130
Using the Printer Driver For Macintosh	136
About the Printer Software	136
System Requirements	136
Mac OS 8.6 to 9.x Users	137
Mac OS X Users	168
Monitoring Your Printer with EPSON Status Monitor 3	200
Setting for a USB Connection	205
Canceling Printing	208
Uninstalling Printer Software	209
Setting Up Your Printer on a Network (EPL-6200)	211
For Windows	211
For Macintosh	230
Setting Up Your Printer on a Network (EPL-6200L)	235
For Windows	235
For Macintosh	254
Using the Remote Control Panel Utility (EPL-6200 only)	259
For DOS	259
For Macintosh Users	288
Installing and Removing Options (EPL-6200 only)	299
500-Sheet Lower Paper Cassette Unit A4	299
Duplex Unit	303
Memory Module	310
Interface Cards	315
Replacing Consumable Products	319
Precautions During Replacement	319
Developer Cartridge	319
Photoconductor Unit	327
Cleaning and Transporting the Printer	334
Cleaning the Printer	334
Transporting the Printer	341
Troubleshooting	344
Status and Error Lights (EPL-6200 only)	344
Ready and Error Lights (EPL-6200L only)	364
Printing a Status Sheet	378
Clearing Jammed Paper	379
Operational Problems	402
Printout Problems	403
Print Quality Problems	405
Memory Problems	409
Paper Handling Problems	410
Problems Printing in the PostScript 3 Mode (EPL-6200 only)	411
Problems Using Options (EPL-6200 only)	426
Technical Specifications	429
Paper	429
Printer	434
Interfaces	439
Options and Consumables	440
Symbol Sets (EPL-6200 only)	445
Introduction to Symbol Sets	445
In the LJ4 Emulation Mode	445
In the ESC/P 2 or FX Modes	450
In the I239X Emulation Mode	453
In the EPSON GL/ 2 Mode	454
Working with Fonts	455
Available Fonts	455
Adding More Fonts	459
Selecting Fonts	462
Downloading Fonts	462
EPSON Font Manager (Windows only)	462
EPSON BarCode Fonts (Windows only)	465
Where To Get Help	488
Contacting Customer Support	488
Glossary	500