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Epson ActionNote 890C User Manual - Page 83

Identifying Your System

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Identifying Your System When you request technical assistance, be ready to provide the following EPSON product name and model (on the logo for your ActionNote) EPSON product code (Axxxxxx) Serial number (on base of ActionNote) System BIOS version (displayed during startup) System configuration information from Setup Operating system version number Hardware configuration (connections to external devices, memory size, and so on) Names and version numbers of software you're using Any installed options Any error message displayed Once you gather this information, write it down at the back of this manual to keep it handy whenever you need it. 7-4 Troubleshooting

Section	Page
FRONT MATTER	1
TABLE OF CONTENTS	19
CHAP 1-GETTING STARTED	22
Opening Your Computer	23
Powering Your Computer	23
Connecting the AC Power Adapter	24
Turning the Computer On and Off	25
Checking the Indicator Lights	25
Adjusting the Screen Controls	27
Using the ActionPoint Touchpad	27
Learning More About ActionPoint	29
Using the Keyboard	29
Using the Fn Key	30
Using the Embedded Numeric Keypad	30
Creating Software Diskettes	31
CHAP 2-POWERING THE COMPUTER	32
Using the AC Power Adapter	32
Using the Battery	33
Recharging the Battery	34
Replacing the Battery	34
Using Power Management	36
Low Battery Protection	37
Using Energy Wisely	39
CHAP 3-GETTING TO WORK	40
Using Passwords	40
Entering a Password	40
Using Diskettes	41
Resetting the Computer	42
Working Comfortably	43
CHAP 4-CARING FOR YOUR COMPUTER	44
Protecting the Hard Disk Drive	45
Moving and Storing the Computer	46
Cleaning Your ActionNote	47
Cleaning the ActionPoint Touchpad	47
Cleaning the Diskette Drive	47
CHAP 5-UPGRADING INTERNAL COMPONENTS	48
Upgrading the Hard Disk Drive	48
Removing the Hard Disk Drive	49
Replacing a Hard Disk Drive	51
Removing and Replacing the Keyboard	54
Removing the Keyboard	54
Replacing the Keyboard	57
Upgrading Your Memory	58
Removing a Memory Module	59
Installing a Memory Module	60
Installing a Fax/Modem or Infrared Device	61
Connecting a Phone Line	64
CHAP 6-CUSTOMIZING YOUR COMPUTER	66
Customizing Your ActionPoint	66
Customizing Computer Settings	68
Starting Setup	69
Changing the Settings	69
Customizing Power Management	73
Using Instant On and Saving to Disk	74
Using Password Security	76
Setting or Changing a Password	76
Setting a Password	77
Deleting or Changing a Password	78
Using Video Drivers and Utilities	78
CHAP 7-TROUBLESHOOTING	80
Where to Get Help	80
Electronic Support Services	81
Identifying Your System	83
Error Messages	84
Troubleshooting Your ActionNote	84
The Computer Won’t Start	85
The LCD Screen is Blank	87
The Computer Locks Up	88
Your Password Isn’t Working	88
You Can’t Access Data on a Diskette	89
The Diskette Drive Isn’t Working	89
You Can’t Access Files on the Hard Disk Drive	90
A PC Card Isn’t Working	90
The ActionPoint Isn’t Working Correctly	92
An External Monitor Is Blank	93
An External Pointing Device Doesn’t Work	93
Your Printer Isn’t Working	95
The Memory Count Is Incorrect	95
Your Software Isn’t Working Correctly	95
APPENDIX A-SPECIFICATIONS	98
CPU and Memory	98
Controllers	99
Interfaces	100
Keyboard	101
ActionPoint Touchpad	101
Volume Control	101
Mass Storage	102
LCD Screen	102
Setup Program	102
Software	103
Power Sources	103
AC Power Adapter	103
AC Power Adapter Dimensions	104
Fax/Modem Specifications	104
Environmental Requirements	105
Physical Dimensions	105