Epson ActionPrinter 3260 Product Information Guide - Page 14

Troubleshooting Tips, Information Reference List

Page 14 highlights

ActionPrinter 3260 Color printing problems Characters are not printed during color printing. Your software program may not be properly set up for color printing. Use the program's setup (or install) procedure to check the printer setting and adjust as needed. The desired color is not printed. The printing color may not be set correctly. If your application program is capable of sending control codes, select the color using the ESC r command. The ribbon cartridge may not be installed properly. Remove the ribbon cartridge and reinstall it. The color ribbon angle may need adjusting. Move the color ribbon adjustment lever to change the ribbon angle slightly as shown below: Troubleshooting Tips ActionPrinter 3260 Beep Codes Error Display Beeper sounds (- - -) and STATUS LED blinks (0N:OFF ratio = 1:3) Beeper sounds (-----) and READY LED is off Error Status Cause Paper-out H Paper is not loaded after loading is error attempted. W A full sheet is ejected after a single sheet has been loaded manually. H The end of continuous paper is reached. Operating W The release lever is set to the error tractor position without ejecting a cut sheet. H The release lever is set to the friction position without ejecting continuous paper. Fatal n The voltage of power supply is error abnormal. n The printhead temperature is abnormal. n The internal air temperature is abnormal. H The PF motor assembly has overheated. Notes: (-) Short beep (-) Long beep Motor and Printhead Coil Resistance Test Met hod Motor (Set Meter to Ohms. Connector Common Test Check with Printer Meter Number Plns Plns Power Off .) Reading CR Motor 3 1,5 Place one lead on pin Coil Assembly 3 and the other on 1 resistance (CN2) 4 2, 6 and then on 5. Then 11R at place one lead on pin 25 'C (77 OF) 4 and the other on 2 and then 6. PF Motor 3, 4 1, 2, 5, Place one lead on pin Coil Assembly and 6 3 or 4 and the other resistance (CN3) lead on each of the 65R f 5Q four test pins to check at 25 'C the four motor (77 "F) phases. (Either pin 3 or 4 is the common for the others.) Printhead 6, 7, and 1-5 Place one lead on Coil (CN5) 8 9-15 one of the commons resistance (CN6) 7, 8, and 1-6 and the other lead on 45.5 D f 3.2 9 10-15 each of the test pins. Ct at 25 'C (77 OF) Information Reference List Engineering Change Notices None Product Support Bulletins None Technical Information Bulletins None Related Documentation TM-AP3260 ActionPrinter 3260 Service Manual PL-AP3260 ActionPrinter 3260 Parts Price List 4002435 ActionPrinter 3260 User's Guide AP-3260-14 1/94 24-Pin Printers

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ActionPrinter 3260
Color printing problems
Motor and Printhead Coil Resistance
Characters are not printed during color printing.
Your software program may not be properly set up for color
printing. Use the program s setup (or install) procedure to
check the printer setting and adjust as needed.
The desired color is not printed.
The printing color may not be set correctly. If your
application program is capable of sending control codes,
select the color using the ESC r command.
The ribbon cartridge may not be installed properly. Remove
the ribbon cartridge and reinstall it.
The color ribbon angle may need adjusting. Move the color
ribbon adjustment lever to change the ribbon angle slightly
as shown below:
Troubleshooting Tips
ActionPrinter 3260 Beep Codes
Error Display
Error
Status
Cause
Beeper sounds
Paper-out
H
Paper is not loaded after loading is
(- - -) and
error
attempted.
STATUS LED
W
A full sheet is ejected after a single
blinks (0N:OFF
sheet has been loaded manually.
ratio = 1:3)
H
The end of continuous paper is
reached.
Beeper sounds
Operating
W
The release lever is set to the
(-----)
error
tractor position without ejecting a
and READY LED
cut sheet.
is off
H
The release lever is set to the
friction position without ejecting
continuous paper.
Fatal
n
The voltage of power supply is
error
abnormal.
n
The printhead temperature is
abnormal.
n
The internal air temperature is
abnormal.
H
The PF motor assembly has
overheated.
Notes: (-) Short beep
(-) Long beep
Test Met hod
Motor
(Set Meter to Ohms.
Connector Common Test
Check with Printer
Meter
Number
Plns
Plns
Power Off .)
Reading
CR
Motor 3
1,5
Place one lead on pin
Coil
Assembly
3 and the other on 1
resistance
(CN2)
4
2, 6
and then on 5. Then
11R
at
place one lead on pin
25
‘C
(77
OF)
4 and the other on 2
and then 6.
PF Motor
3, 4
1, 2, 5, Place one lead on pin
Coil
Assembly
and 6
3 or 4 and the other
resistance
(CN3)
lead on each of the
65R
f
5Q
four test pins to check
at 25
‘C
the four motor
(77 “F)
phases. (Either pin 3
or 4 is the common
for the others.)
Printhead
6, 7, and 1-5
Place one lead on
Coil
(CN5) 8
9-15
one of the commons
resistance
(CN6)
7, 8, and 1-6
and the other lead on
45.5
D
f
3.2
9
10-15
each of the test pins.
Ct
at 25
‘C
(77
OF)
Information Reference List
Engineering Change Notices
None
Product Support Bulletins
None
Technical Information Bulletins
None
Related Documentation
TM-AP3260
ActionPrinter 3260 Service Manual
PL-AP3260
ActionPrinter
3260 Parts Price List
4002435
ActionPrinter 3260
User s Guide
AP-3260-14
1/94
24-Pin Printers