Epson C120 Quick Reference Guide - Page 21

Light status Cause Solution P H ) An ink cartridge is See page 15. On On Off expended or not installed correctly. P H ) A part needs to be Off Flashing Flashing replaced. fast fast Contact your local authorized servicer or contact Epson for a referral; see page 23. P H ) There is a problem with Turn the printer off and Off Flashing Flashing the printer. then back on. If the error does not clear, contact your local authorized servicer or contact Epson for a referral; see page 23. Problems and Solutions Check the solutions below if you're having trouble using your printer. Paper Feeding Problems ■ Make sure the paper size settings are correct for the paper you loaded. ■ Make sure your paper is loaded short edge first and is positioned against the right edge guide with the left edge guide against its left side. Don't load paper above the arrow mark inside the left edge guide. ■ If paper doesn't feed, remove it from the sheet feeder. Flip through the stack to separate the sheets a little. Then reload the paper against the right edge guide, and slide the left edge guide against the paper (but not too tightly). Make sure the paper is not in front of the feeder guard. ■ Do not load too many sheets at once (up to 20 sheets of photo or matte paper and 80 sheets of plain paper). See the User's Guide for more information. Problems and Solutions 21