Epson CX5000 Quick Reference Guide - Page 40

Solving Problems, Error Indicators - stylus troubleshooting

Page 40 highlights

Solving Problems If you have a problem with your Epson Stylus CX5000 Series all-in-one, check the lights on the control panel and the number or letter in the Copies window to diagnose the cause. You can also check "Problems and Solutions" on page 42 for basic troubleshooting suggestions, or double-click the User's Guide icon on your computer desktop for more detailed help. See these sections: ■ "Error Indicators" (below) ■ "Problems and Solutions" on page 42 ■ "Where To Get Help" on page 44 Error Indicators Light: status P On: Flashing b Error: On Copies window status Cause - No paper is loaded in the sheet feeder. - b Error: Flashing - B Ink: Flashing - B Ink: On - Multiple pages have been fed into the sheet feeder. Paper is jammed. An ink cartridge is running low on ink. An ink cartridge is expended or not installed correctly. Solution Load paper in the sheet feeder. Then press x Start Color to continue or y Stop to cancel. See page 5. Remove and reload the paper. Then press x Start Color to continue or y Stop to cancel. See page 5. See page 43. See page 34. See page 34. 40 Solving Problems

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40
Solving Problems
Solving Problems
If you have a problem with your Epson Stylus CX5000 Series all-in-one, check the
lights on the control panel and the number or letter in the
Copies
window to
diagnose the cause.
You can also check “Problems and Solutions” on page 42 for basic troubleshooting
suggestions, or double-click the
User’s Guide
icon on your computer desktop for
more detailed help.
See these sections:
“Error Indicators” (below)
“Problems and Solutions” on page 42
“Where To Get Help” on page 44
Error Indicators
Light: status
Copies
window status
Cause
Solution
P
On
: Flashing
b
Error
: On
No paper is loaded in
the sheet feeder.
Load paper in the sheet feeder.
Then press
x
Start Color
to
continue or
y
Stop
to cancel.
See page 5.
Multiple pages have
been fed into the
sheet feeder.
Remove and reload the paper.
Then press
x
Start Color
to
continue or
y
Stop
to cancel.
See page 5.
b
Error
: Flashing
Paper is jammed.
See page 43.
B
Ink
: Flashing
An ink cartridge is
running low on ink.
See page 34.
B
Ink
: On
An ink cartridge is
expended or not
installed correctly.
See page 34.