Epson DS-780N User Guide - Page 129
Solving Scanned Image Quality Problems, Back of Original Image Appears in Scanned Image
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• If your network uses a firewall, the scanner may not be discovered by the Epson Scan 2 Utility. Open the Epson Scan 2 Utility, enter the IP address for your scanner, and click Add. • If there is an IP address conflict, the network connection may become unavailable. Check the IP address for each device and assign unique IP addresses. • Make sure the scanner and Ethernet hub connection modes match. You can change the connection modes using EpsonNet Config. See the Administrator's Guide for details. • Restart the computer. Parent topic: Solving Scanning Problems Related references Network Interface Specifications General Specifications Related topics Wired Networking Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Back of Original Image Appears in Scanned Image Scanned Characters are Blurry Characters are not Recognized During Conversion to Editable Text (OCR) Ripple Patterns Appear in an Image Spots or Lines Appear in All Scanned Images Scanned Image is Cropped Resetting the Epson Scan 2 Settings Parent topic: Solving Problems Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan 2. You can also select the Remove Background setting in Epson Scan 2. Note: If you select Color as the Image Type setting, you can change the level from Standard to High to remove more of the background. 129