Epson ET-16600 Users Guide - Page 318
Cannot Send or Receive Faxes, Check Fax Connection, Settings, General Settings, Fax Settings
View all Epson ET-16600 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 318 highlights
Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • Use Check Fax Connection on the control panel (Settings > General Settings > Fax Settings > Check Fax Connection) to run the automatic fax connection check. Try the solutions suggested in the report. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working. • Make sure paper is loaded correctly in your product. • Make sure you have set up your header information and have not blocked your caller ID. Otherwise, your faxes might be rejected by the recipient's fax machine. • If user restriction has been enabled, you may need to enter a user name and password. Contact your administrator for assistance. • If you did not connect a telephone to your product, set the Receive Mode setting to Auto so you can receive faxes automatically. • Check that the cable connecting your telephone wall jack to your product's LINE port is secure. • Print a fax connection report using your product control panel or fax software to help diagnose the problem. • Verify that the telephone wall jack works by connecting a phone to it and testing it. • If there is no dial tone and you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the product's dial tone detection setting. (Turning off the dial tone setting may cause the product to drop the first digit of a fax number.) • If you connected your product to a DSL phone line, you must connect a DSL filter to the phone jack to enable faxing over the line. Contact your DSL provider for the necessary filter. • If you are connected to a DSL phone line, connect the product directly to a telephone wall jack and send a fax. If it works, the problem may be caused by the DSL filter. Contact your DSL provider. • If your telephone line has static, turn off your product's error correction mode fax communication setting and try faxing again. • Try lowering your product's fax speed setting. • If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel. 318