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Epson ET-2400 Users Guide - Page 159

Light status, Condition/solution, Wi-Fi, button to clear

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Light status The paper light is on The paper light is flashing The ink and paper lights are flashing simultaneously The ink and paper lights are flashing alternately All lights are flashing The Wi-Fi and Wi-Fi Direct lights are flashing The ink light is on The paper light is on The Wi-Fi and Wi-Fi Direct lights are on The ink light is on The paper light is on Condition/solution No paper is loaded or multiple sheets fed at one time. Load paper in the product, and press the B&W copy button or the color copy button to clear the error. Paper is jammed in the product. Remove the jammed paper, and press the B&W copy button or the color copy button to clear the error. An ink pad is nearing or at the end of its service life. Contact Epson for support. If a message to continue printing appears on your computer, press the B&W copy button or the color copy button to continue printing. A borderless printing ink pad is nearing or at the end of its service life. Contact Epson for support. If a message to continue printing appears on your computer, press the B&W copy button or the color copy button to continue printing. Borderless printing is not available until the ink pad is replaced. A printer error has occurred. Paper or protective material is stuck inside the product. Open the front cover and remove any jammed paper or protective materials. Turn the product off and then back on again. If the error continues, contact Epson for support. A Wi-Fi connection error has occurred. Press the Wi-Fi button to clear the error and try again. An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If the error continues, contact Epson for support. The product was not turned off correctly. Press the B&W copy button or the color copy button to clear the error, then run a nozzle check and cancel any pending print jobs. Always use the power button to turn off the product. Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this 159

Section	Page
Contents	3
Product Basics	12
Control Panel Buttons and Lights	12
Product Parts Locations	13
Product Parts - Front	13
Product Parts - Inside	14
Product Parts - Back	16
The Power Off and Sleep Timers	16
Changing the Power Off and Sleep Timer Settings - Windows	16
Changing the Power Off and Sleep Timer Settings - Mac	17
Using the Epson Smart Panel Mobile App	18
Voice-activated Printing	19
Epson Connect Solutions for Smartphones, Tablets, and More	19
Using Epson Email Print	20
Using Epson Remote Print	20
Setting Up Printing on a Chromebook	21
Android Printing Using the Epson Print Enabler	21
Using Epson Print and Scan App with Windows Tablets	22
Wi-Fi Networking	23
Network Security Recommendations	23
Wi-Fi Direct Mode Setup	24
Enabling Wi-Fi Direct Mode	24
Wi-Fi Protected Setup (WPS)	25
Using WPS to Connect to a Network	25
Printing a Network Status Sheet	26
Printing a Network Connection Report	26
Network Connection Report Codes and Messages	27
Changing or Updating Network Connections	32
Accessing the Web Config Utility	32
Changing a USB Connection to a Wi-Fi Connection	33
Connecting to a New Wi-Fi Router	33
Disabling Wi-Fi Features	34
Loading Paper	35
Loading Paper in the Sheet Feeder	35
Paper Loading Capacity	39
Double-sided Printing Capacity	39
Compatible Epson Papers	40
Borderless Paper Type Compatibility	42
Paper or Media Type Settings	43
Placing Originals on the Product	44
Placing Originals on the Scanner Glass	44
Copying	46
Copying Documents or Photos	46
Printing from a Computer	47
Printing with Windows	47
Selecting Basic Print Settings - Windows	48
Print Quality Options - Windows	50
Multi-Page Printing Options - Windows	50
Selecting Double-sided Printing Settings - Windows	51
Double-sided Printing Options - Windows	53
Selecting Additional Layout and Print Options - Windows	54
Custom Color Correction Options - Windows	56
Image Options and Additional Settings - Windows	57
Header/Footer Settings - Windows	58
Selecting a Printing Preset - Windows	59
Selecting Extended Settings - Windows	61
Extended Settings - Windows	62
Printing Your Document or Photo - Windows	63
Checking Print Status - Windows	65
Locking Printer Settings - Windows	65
Locked Setting Options	67
Selecting Default Print Settings - Windows	68
Changing the Language of the Printer Software Screens	69
Changing Automatic Update Options	71
Printing with the Built-in Epson Driver - Windows 10 S	72
Selecting Print Settings - Windows 10 S	72
Printing on a Mac	75
Selecting Basic Print Settings - Mac	76
Print Quality Options - Mac	79
Print Options - Mac	80
Selecting Page Setup Settings - Mac	80
Selecting Print Layout Options - Mac	81
Managing Color - Mac	82
Color Matching and Color Options - Mac	83
Selecting Printing Preferences - Mac	84
Printing Preferences - Mac	84
Printing Your Document or Photo - Mac	85
Checking Print Status - Mac	86
Printing from a Smartphone or Tablet	87
Printing with Epson Photo+	88
Cancelling Printing Using a Product Button	88
Scanning	89
Starting a Scan	89
Starting a Scan Using the Product Buttons	89
Changing Default Scan Job Settings	90
Setting Up a WSD Port (Windows 7/Windows Vista)	90
Starting a Scan Using Epson ScanSmart	91
Starting a Scan Using the Epson Scan 2 Icon	92
Starting a Scan from a Scanning Program	95
Starting a Scan from a Smartphone or Tablet	97
Scanning a Document or Photo in Epson ScanSmart	97
Saving a Scan	100
Attaching a Scan to Email	101
Sending a Scan to a Cloud Service	102
Printing a Scan	103
Selecting Epson ScanSmart Settings	105
Changing the Epson Product	105
Changing the Scan Settings	106
Changing the File Name Settings	108
Changing the Save Settings	109
Save Settings	111
Customizing Action Icons	112
Scanning in Epson Scan 2	114
Additional Scanning Settings - Main Settings Tab	117
Additional Scanning Settings - Advanced Settings Tab	118
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2	119
Image Format Options	120
Scan Resolution Guidelines	121
Refilling Ink	123
Ink Safety Precautions	123
Checking Ink Levels on Your Product	125
Disabling Special Offers with Windows	125
Purchase Epson Ink	127
Ink Bottle Part Numbers	127
Refilling the Ink Tanks	127
Adjusting Print Quality	133
Print Head Maintenance	133
Print Head Nozzle Check	133
Checking the Nozzles Using the Product Buttons	134
Checking the Nozzles Using a Computer Utility	136
Print Head Cleaning	139
Cleaning the Print Head Using the Product Buttons	139
Cleaning the Print Head Using a Computer Utility	141
Power Cleaning	144
Power Cleaning Using a Computer Utility	144
Print Head Alignment	146
Aligning the Print Head Using a Computer Utility	146
Cleaning the Paper Path	148
Checking the Number of Sheets Fed	149
Checking the Sheet Counter - Windows	149
Checking the Sheet Counter - Mac	150
Cleaning and Transporting Your Product	152
Cleaning Your Product	152
Transporting Your Product	152
Solving Problems	157
Checking for Software Updates	157
Product Light Status	158
Running a Product Check	160
Resetting Network Settings	162
Solving Setup Problems	162
Product Does Not Turn On or Off	162
Noise After Filling the Ink	162
Software Installation Problems	163
Solving Network Problems	163
Product Cannot Connect to a Wireless Router or Access Point	164
Network Software Cannot Find Product on a Network	166
Product Does Not Appear in Mac Printer Window	167
Wireless Network Connection is Unstable on a Mac	167
Cannot Print Over a Network	168
Cannot Scan Over a Network	169
Solving Copying Problems	170
Product Makes Noise, But Nothing Copies	170
Product Makes Noise When It Sits for a While	171
Copies Have Incorrect or Faint Colors	171
Position, Size, or Margins of Copies are Incorrect	171
Solving Paper Problems	171
Paper Feeding Problems	172
Paper Jam Problems	173
Paper Ejection Problems	177
Solving Problems Printing from a Computer	177
Nothing Prints	177
Product Icon Does Not Appear in Windows Taskbar	179
Printing is Slow	179
Solving Page Layout and Content Problems	181
Inverted Image	182
Too Many Copies Print	182
Blank Pages Print	182
Incorrect Margins on Printout	183
Border Appears on Borderless Prints	183
Incorrect Characters Print	184
Incorrect Image Size or Position	185
Slanted Printout	185
Solving Print Quality Problems	186
White or Dark Lines in Printout	186
Blurry or Smeared Printout	187
Faint Printout or Printout Has Gaps	189
Grainy Printout	190
Incorrect Colors	191
Solving Scanning Problems	192
Scanning Software Does Not Operate Correctly	193
Cannot Start Epson Scan 2	193
Scanning is Slow	194
Solving Scanned Image Quality Problems	194
Image Consists of a Few Dots Only	195
Line of Dots Appears in All Scanned Images	195
Straight Lines in an Image Appear Crooked	196
Scanned Image Quality Problems	196
Characters are Not Recognized During Conversion to Editable Text (OCR)	197
Image Colors are Patchy at the Edges	198
Ripple Patterns Appear in an Image	198
Scanned Image Edges are Cropped	198
Resetting the Epson Scan 2 Settings	199
Uninstall Your Product Software	199
Uninstalling Product Software - Windows	199
Uninstalling Product Software - Mac	201
Where to Get Help	201
Technical Specifications	203
Windows System Requirements	203
Mac System Requirements	204
Paper Specifications	205
Printable Area Specifications	206
Scanning Specifications	208
Ink Specifications	208
Dimension Specifications	209
Electrical Specifications	209
Environmental Specifications	210
Interface Specifications	210
Network Interface Specifications	210
Safety and Approvals Specifications	211
Notices	213
Important Safety Instructions	213
General Printer Safety Instructions	213
Wireless Connection Safety Instructions	215
FCC Compliance Statement	215
Binding Arbitration and Class Waiver	216
Trademarks	219
Copyright Notice	220
libTIFF Software Acknowledgment	220
A Note Concerning Responsible Use of Copyrighted Materials	221
Default Delay Times for Power Management for Epson Products	221

Match case Limit results 1 per page

159

Light status

Condition/solution

The

paper light is on

No paper is loaded or multiple sheets fed at one time. Load paper in the

product, and press the

B&W copy button or the

color copy button

to clear the error.

The

paper light is flashing

Paper is jammed in the product. Remove the jammed paper, and press

the

B&W copy button or the

color copy button to clear the error.

The

ink and

paper lights

are flashing simultaneously

An ink pad is nearing or at the end of its service life. Contact Epson for

support. If a message to continue printing appears on your computer,

press the

B&W copy button or the

color copy button to continue

printing.

The

ink and

paper lights

are flashing alternately

A borderless printing ink pad is nearing or at the end of its service life.

Contact Epson for support. If a message to continue printing appears on

your computer, press the

B&W copy button or the

color copy

button to continue printing. Borderless printing is not available until the

ink pad is replaced.

All lights are flashing

A printer error has occurred. Paper or protective material is stuck inside

the product. Open the front cover and remove any jammed paper or

protective materials. Turn the product off and then back on again. If the

error continues, contact Epson for support.

The

Wi-Fi and

Wi-Fi

Direct lights are flashing

A Wi-Fi connection error has occurred. Press the

Wi-Fi

button to clear

the error and try again.

The

ink light is on

The

paper light is on

The

Wi-Fi and

Wi-Fi

Direct lights are on

An error has occurred during firmware updating. Connect your product

using a USB cable and try updating the firmware again. If the error

continues, contact Epson for support.

The

ink light is on

The

paper light is on

The product was not turned off correctly. Press the

B&W copy button

or the

color copy button to clear the error, then run a nozzle check

and cancel any pending print jobs. Always use the

power button to

turn off the product.

Note:

The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.

During the life of your product it may reach a condition where either satisfactory print quality cannot be

maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your

LCD screen, or lights on the control panel will advise you when these parts need replacing. If this