Epson ET-2600 Users Guide - Page 134

Solving Scanned Image Quality Problems, Epson Scan 2 Utility

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• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2. • Check the connection setting and test the connection using Epson Scan 2 Utility: Windows 10: Click and select All apps. Select EPSON, then select Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related topics Starting a Scan Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Image Consists of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Image is Distorted or Blurry Image Colors are Patchy at the Edges Image is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Image is Scanned Upside-Down Scanned Image Colors Do Not Match Original Colors Scan Area is Not Adjustable in Thumbnail Preview 134

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134
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan 2.
• Check the connection setting and test the connection using Epson Scan 2 Utility:
Windows 10:
Click
and select
All apps
. Select
EPSON
, then select
Epson Scan 2 Utility
. Make
sure the correct product is selected. If necessary, select the
Other
tab and click
Reset
.
Windows 8.x
: Navigate to the
Apps
screen and select
Epson Scan 2 Utility
. Make sure the correct
product is selected. If necessary, select the
Other
tab and click
Reset
.
Windows (other versions)
: Click
or
Start
>
All Programs
or
Programs
>
EPSON
>
Epson Scan
2
>
Epson Scan 2 Utility
. Make sure the correct product is selected. If necessary, select the
Other
tab and click
Reset
.
Mac
: Open the
Applications
folder, click
Epson Software
, and click
Epson Scan 2 Utility
. Make
sure the correct product is selected. If necessary, select the
Other
tab and click
Reset
.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
Parent topic:
Solving Scanning Problems
Related topics
Starting a Scan
Solving Scanned Image Quality Problems
Check these sections if a scanned image on your computer screen has a quality problem.
Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
Straight Lines in an Image Appear Crooked
Image is Distorted or Blurry
Image Colors are Patchy at the Edges
Image is Too Dark
Back of Original Image Appears in Scanned Image
Ripple Patterns Appear in an Image
Image is Scanned Upside-Down
Scanned Image Colors Do Not Match Original Colors
Scan Area is Not Adjustable in Thumbnail Preview