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Epson ET-2700 Users Guide - Page 130

Solving Setup Problems, Print head is clean, Parent topic, Related concepts

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5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this book or try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Print Head Alignment Print Head Cleaning Solving Setup Problems Check these sections if you have problems while setting up your product. 130

Section	Page
Contents	3
Product Basics	12
Control Panel Buttons and Lights	12
Product Parts Locations	13
Product Parts - Front	13
Product Parts - Inside	14
Product Parts - Back	15
Checking for Software Updates	16
Using Power Saving Settings	16
Changing the Power Off and Sleep Timer Settings - Windows	17
Changing the Power Off and Sleep Timer Settings - Mac	17
Epson Connect Solutions for Smartphones, Tablets, and More	18
Using Epson Email Print	19
Using the Epson iPrint Mobile App	19
Using Epson Remote Print	20
Using Google Cloud Print	20
Android Printing Using the Epson Print Enabler	21
Using Fire OS Printing	22
Using Windows 10 Mobile Printing	23
Using Epson Print and Scan App with Windows Tablets	23
Wi-Fi Networking	24
Network Security Recommendations	24
Wi-Fi Direct Mode Setup	25
Enabling Wi-Fi Direct Mode	25
Wi-Fi Protected Setup (WPS)	26
Using WPS to Connect to a Network	26
Printing a Network Status Sheet	27
Changing or Updating Network Connections	27
Accessing the Web Config Utility	27
Changing a USB Connection to a Wi-Fi Connection	28
Connecting to a New Wi-Fi Router	28
Disabling Wi-Fi Features	28
Loading Paper	30
Loading Paper in the Sheet Feeder	30
Paper Loading Capacity	34
Double-sided Printing Capacity	34
Available Epson Papers	35
Borderless Paper Type Compatibility	37
Paper or Media Type Settings - Printing Software	37
Placing Originals on the Product	39
Placing Originals on the Scanner Glass	39
Copying	41
Copying Documents or Photos	41
Printing from a Computer	42
Printing with Windows	42
Selecting Basic Print Settings - Windows	43
Print Quality Options - Windows	45
Multi-Page Printing Options - Windows	46
Selecting Double-sided Printing Settings - Windows	46
Double-sided Printing Options - Windows	48
Selecting Additional Layout and Print Options - Windows	48
Custom Color Correction Options - Windows	50
Image Options and Additional Settings - Windows	51
Header/Footer Settings - Windows	52
Selecting a Printing Preset - Windows	53
Selecting Extended Settings - Windows	55
Extended Settings - Windows	56
Printing Your Document or Photo - Windows	57
Locking Printer Settings - Windows	58
Locked Setting Options	60
Selecting Default Print Settings - Windows	60
Changing the Language of the Printer Software Screens	61
Changing Automatic Update Options	62
Printing with the Built-in Epson Driver - Windows 10 S	63
Selecting Print Settings - Windows 10 S	64
Printing on a Mac	67
Selecting Basic Print Settings - Mac	68
Print Quality Options - Mac	71
Print Options - Mac	71
Selecting Page Setup Settings - Mac	72
Selecting Print Layout Options - Mac	73
Managing Color - Mac	73
Color Matching and Color Options - Mac	74
Selecting Printing Preferences - Mac	75
Printing Preferences - Mac	76
Printing Your Document or Photo - Mac	77
Checking Print Status - Mac	79
Printing From a Chromebook	79
Cancelling Printing Using a Product Button	80
Scanning	81
Starting a Scan	81
Starting a Scan Using the Product Buttons	81
Changing Default Scan Job Settings	81
Starting a Scan Using the Epson Scan 2 Icon	82
Starting a Scan from a Scanning Program	83
Starting a Scan from a Smart Device	85
Scanning in Epson Scan 2	86
Additional Scanning Settings - Main Settings Tab	89
Additional Scanning Settings - Advanced Settings Tab	89
Saving Scanned Documents as a Searchable PDF	90
Image Format Options	91
Scan Resolution Guidelines	92
Refilling Ink	94
Ink Safety Precautions	94
Checking Ink Levels on Your Product	96
Disabling Special Offers with Windows	96
Purchase Epson Ink	97
Ink Bottle Part Numbers	98
Refilling the Ink Tanks	98
Adjusting Print Quality	104
Print Head Maintenance	104
Print Head Nozzle Check	104
Checking the Nozzles Using the Product Buttons	105
Checking the Nozzles Using a Computer Utility	106
Print Head Cleaning	109
Cleaning the Print Head Using the Product Buttons	109
Cleaning the Print Head Using a Computer Utility	109
Power Cleaning	112
Power Cleaning Using a Computer Utility	112
Print Head Alignment	114
Aligning the Print Head Using a Computer Utility	114
Cleaning the Paper Path	116
Cleaning the Print Head Path	117
Checking the Number of Sheets	119
Checking the Sheet Counter - Windows	120
Checking the Sheet Counter - Mac	120
Cleaning and Transporting Your Product	122
Cleaning Your Product	122
Transporting Your Product	122
Solving Problems	127
Product Light Status	127
Checking the Nozzles Using the Product Buttons	129
Solving Setup Problems	130
Noise After Filling the Ink	131
Software Installation Problems	131
Solving Network Problems	131
Product Cannot Connect to a Wireless Router or Access Point	132
Network Software Cannot Find Product on a Network	133
Product Does Not Appear in Mac Printer Window	134
Cannot Print Over a Network	135
Cannot Scan Over a Network	136
Solving Copying Problems	137
Product Makes Noise, But Nothing Copies	137
Product Makes Noise When It Sits for a While	137
Solving Paper Problems	138
Paper Feeding Problems	138
Paper Jam Problems	139
Paper Jam Problems in the Rear Cover	140
Paper Ejection Problems	141
Solving Problems Printing from a Computer	142
Nothing Prints	142
Product Icon Does Not Appear in Windows Taskbar	143
Printing is Slow	143
Solving Page Layout and Content Problems	145
Inverted Image	145
Too Many Copies Print	145
Blank Pages Print	146
Incorrect Margins on Printout	146
Border Appears on Borderless Prints	147
Incorrect Characters Print	147
Incorrect Image Size or Position	148
Slanted Printout	148
Solving Print Quality Problems	149
White or Dark Lines in Printout	149
Blurry or Smeared Printout	150
Faint Printout or Printout Has Gaps	151
Grainy Printout	152
Incorrect Colors	153
Solving Scanning Problems	154
Scanning Software Does Not Operate Correctly	155
Cannot Start Epson Scan 2	155
Solving Scanned Image Quality Problems	156
Image Consists of a Few Dots Only	156
Line of Dots Appears in All Scanned Images	157
Straight Lines in an Image Appear Crooked	157
Image is Distorted or Blurry	157
Image Colors are Patchy at the Edges	158
Image is Too Dark	158
Back of Original Image Appears in Scanned Image	158
Ripple Patterns Appear in an Image	158
Scanned Image Colors Do Not Match Original Colors	159
Scanned Image Edges are Cropped	159
Uninstall Your Product Software	159
Uninstalling Product Software - Windows	159
Uninstalling Product Software - Mac	161
Where to Get Help	161
Technical Specifications	163
Windows System Requirements	163
Mac System Requirements	164
Paper Specifications	164
Printable Area Specifications	165
Scanning Specifications	167
Ink Specifications	168
Dimension Specifications	169
Electrical Specifications	169
Environmental Specifications	169
Interface Specifications	170
Network Interface Specifications	170
Safety and Approvals Specifications	170
Notices	172
Important Safety Instructions	172
General Product Safety Instructions	172
Wireless Connection Safety Instructions	174
FCC Compliance Statement	174
Binding Arbitration and Class Waiver	175
Trademarks	178
Copyright Notice	179
libTIFF Software Acknowledgment	179
A Note Concerning Responsible Use of Copyrighted Materials	180
Default Delay Times for Power Management for Epson Products	180