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Epson ET-3710 Users Guide - Page 204

Solving Scanned Image Quality Problems, Image Consists of a Few Dots Only

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Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related topics Starting a Scan Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Image Consists of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Image is Distorted or Blurry Image Colors are Patchy at the Edges Image is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Scanned Image Colors Do Not Match Original Colors Scanned Image Edges are Cropped Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If the Image Type setting is Black & White, adjust the Threshold and scan again. Parent topic: Solving Scanned Image Quality Problems 204

Section	Page
Contents	3
Product Basics	12
Using the Control Panel	12
Control Panel Buttons and Lights	13
Status Icon Information	14
Entering Characters on the LCD Screen	15
Changing LCD Screen Language	15
Adjusting the Screen Brightness	16
Turning Off the Operation Time Out Setting	17
Product Parts Locations	18
Product Parts - Front	19
Product Parts - Inside	20
Product Parts - Back	22
Using Power Saving Settings	22
Changing the Sleep Timer Settings	22
Changing the Power Off Timer Settings	24
Epson Connect Solutions for Smartphones, Tablets, and More	24
Setting Up Epson Connect Services	25
Using Epson Email Print	27
Using the Epson iPrint Mobile App	27
Using Epson Remote Print	28
Using Epson Scan to Cloud	28
Using AirPrint	29
Using Google Cloud Print	30
Android Printing Using the Epson Print Enabler	31
Using Fire OS Printing	31
Using Windows 10 Mobile Printing	32
Using Epson Print and Scan App with Windows Tablets	32
Wi-Fi or Wired Networking	33
Network Security Recommendations	33
Wi-Fi Infrastructure Mode Setup	34
Selecting Wireless Network Settings from the Control Panel	35
Wi-Fi Direct Mode Setup	37
Enabling Wi-Fi Direct Mode	37
Wi-Fi Protected Setup (WPS)	39
Using WPS to Connect to a Network	39
Printing a Network Status Sheet	40
Printing a Network Connection Report	41
Network Connection Report Codes and Messages	43
Changing or Updating Network Connections	48
Accessing the Web Config Utility	48
Changing a USB Connection to a Wi-Fi Connection	49
Changing a Wi-Fi Connection to a Wired Network Connection	49
Connecting to a New Wi-Fi Router	50
Disabling Wi-Fi Features	50
Loading Paper	52
Loading Paper in the Cassette	52
Paper Loading Capacity	57
Double-sided Printing Capacity	58
Compatible Epson Papers	59
Borderless Paper Type Compatibility	61
Paper or Media Type Settings - Printing Software	62
Selecting the Paper Settings - Control Panel	62
Paper Type Settings - Control Panel	63
Selecting the Default Paper Source Settings	64
Paper Source Settings Options	65
Placing Originals on the Product	66
Placing Originals on the Scanner Glass	66
Copying	68
Copying Documents or Photos	68
Copying Options	69
Printing from a Computer	71
Printing with Windows	71
Selecting Basic Print Settings - Windows	72
Print Quality Options - Windows	74
Multi-Page Printing Options - Windows	74
Selecting Double-sided Printing Settings - Windows	75
Double-sided Printing Options - Windows	77
Print Density Adjustments - Windows	78
Selecting Additional Layout and Print Options - Windows	79
Custom Color Correction Options - Windows	81
Image Options and Additional Settings - Windows	82
Header/Footer Settings - Windows	83
Selecting a Printing Preset - Windows	84
Selecting Extended Settings - Windows	85
Extended Settings - Windows	86
Printing Your Document or Photo - Windows	87
Locking Printer Settings - Windows	88
Locked Setting Options	90
Selecting Default Print Settings - Windows	91
Changing the Language of the Printer Software Screens	92
Changing Automatic Update Options	93
Printing with the Built-in Epson Driver - Windows 10 S	94
Selecting Print Settings - Windows 10 S	94
Printing on a Mac	97
Selecting Basic Print Settings - Mac	98
Print Quality Options - Mac	101
Print Options - Mac	101
Selecting Page Setup Settings - Mac	102
Selecting Print Layout Options - Mac	103
Selecting Double-sided Printing Settings - Mac	104
Double-sided Printing Options and Adjustments - Mac	105
Managing Color - Mac	106
Color Matching and Color Options - Mac	107
Selecting Printing Preferences - Mac	108
Printing Preferences - Mac	109
Printing Your Document or Photo - Mac	109
Checking Print Status - Mac	111
Printing From a Chromebook	111
Cancelling Printing Using the Product	112
Scanning	113
Starting a Scan	113
Starting a Scan Using the Product Control Panel	113
Scanning to a Connected Computer	114
Setting Up a WSD Port (Windows 7/Windows Vista)	117
Control Panel Scanning Options	117
Changing Default Scan Job Settings	119
Starting a Scan Using the Epson Scan 2 Icon	119
Starting a Scan from a Scanning Program	121
Starting a Scan from a Smart Device	123
Scanning in Epson Scan 2	124
Additional Scanning Settings - Main Settings Tab	127
Additional Scanning Settings - Advanced Settings Tab	127
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2	128
Image Format Options	129
Scan Resolution Guidelines	130
Refilling Ink	132
Ink Safety Precautions	132
Check Ink Levels	134
Checking Ink Levels on Your Product	134
Checking Ink Levels - Windows	135
Checking Ink Levels - Mac	136
Disabling Special Offers with Windows	138
Purchase Epson Ink and Maintenance Box	139
Ink Bottle and Maintenance Box Part Numbers	139
Refilling the Ink Tanks	139
Maintenance Box Replacement	144
Adjusting Print Quality	146
Print Head Maintenance	146
Print Head Nozzle Check	146
Checking the Nozzles Using the Product Control Panel	147
Checking the Nozzles Using a Computer Utility	149
Print Head Cleaning	150
Cleaning the Print Head Using the Product Control Panel	151
Cleaning the Print Head Using a Computer Utility	152
Power Cleaning	155
Power Cleaning Using the Product Control Panel	155
Power Cleaning Using a Computer Utility	156
Print Head Alignment	158
Aligning the Print Head Using the Product Control Panel	158
Cleaning the Paper Guide	160
Cleaning the Print Head Path	161
Checking the Number of Sheets	163
Checking the Sheet Counter - Windows	163
Checking the Sheet Counter - Mac	164
Cleaning and Transporting Your Product	166
Cleaning Your Product	166
Cleaning the Paper Rollers	166
Transporting Your Product	169
Solving Problems	173
Checking for Software Updates	173
Product Status Messages	174
Message Appears Prompting You to Reset Ink Levels	176
Running a Product Check	177
Resetting Control Panel Defaults	178
Solving Setup Problems	179
Noise After Filling the Ink	180
Software Installation Problems	180
Control Panel Setup Problems	180
Solving Network Problems	181
Product Cannot Connect to a Wireless Router or Access Point	181
Network Software Cannot Find Product on a Network	183
Product Does Not Appear in Mac Printer Window	184
Wireless Network Connection is Unstable on a Mac	184
Cannot Print Over a Network	185
Cannot Scan Over a Network	186
Solving Copying Problems	187
Product Makes Noise, But Nothing Copies	187
Product Makes Noise When It Sits for a While	187
Solving Paper Problems	187
Paper Feeding Problems	188
Paper Jams Inside the Product	188
Paper Ejection Problems	189
Solving Problems Printing from a Computer	189
Nothing Prints	189
Product Icon Does Not Appear in Windows Taskbar	190
Printing is Slow	191
Solving Page Layout and Content Problems	192
Inverted Image	193
Too Many Copies Print	193
Blank Pages Print	193
Incorrect Margins on Printout	194
Border Appears on Borderless Prints	194
Incorrect Characters Print	195
Incorrect Image Size or Position	195
Slanted Printout	196
Solving Print Quality Problems	196
White or Dark Lines in Printout	197
Blurry or Smeared Printout	198
Faint Printout or Printout Has Gaps	199
Grainy Printout	200
Incorrect Colors	201
Solving Scanning Problems	202
Scanning Software Does Not Operate Correctly	203
Cannot Start Epson Scan 2	203
Solving Scanned Image Quality Problems	204
Image Consists of a Few Dots Only	204
Line of Dots Appears in All Scanned Images	205
Straight Lines in an Image Appear Crooked	205
Image is Distorted or Blurry	205
Image Colors are Patchy at the Edges	206
Image is Too Dark	206
Back of Original Image Appears in Scanned Image	206
Ripple Patterns Appear in an Image	206
Scanned Image Colors Do Not Match Original Colors	207
Scanned Image Edges are Cropped	207
Uninstall Your Product Software	207
Uninstalling Product Software - Windows	208
Uninstalling Product Software - Mac	209
Where to Get Help	209
Technical Specifications	211
Windows System Requirements	211
Mac System Requirements	212
Paper Specifications	212
Printable Area Specifications	214
Scanning Specifications	215
Ink Specifications	216
Dimension Specifications	217
Electrical Specifications	217
Environmental Specifications	218
Interface Specifications	218
Network Interface Specifications	218
Safety and Approvals Specifications	219
Notices	222
Important Safety Instructions	222
General Product Safety Instructions	222
Wireless Connection Safety Instructions	224
LCD Screen Safety Instructions	224
FCC Compliance Statement	225
Binding Arbitration and Class Waiver	225
Trademarks	229
Copyright Notice	229
libTIFF Software Acknowledgment	230
A Note Concerning Responsible Use of Copyrighted Materials	230
Default Delay Times for Power Management for Epson Products	231