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Epson ET-3760 Users Guide - Page 208

Incorrect Colors, Parent topic, Related concepts, Related tasks, Grayscale, Standard-Vivid

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• You may need to increase the image resolution or print a smaller size; see your software documentation. Note: Images from the Internet may be low resolution and not result in a high quality printout. • If you enlarged the image size in an image-editing program, you need to increase the image resolution setting to retain a high image quality. Increase the image resolution by the same amount you increase the image size. For example, if the image resolution is 300 dpi (dots per inch) and you will double the image size for printing, change the resolution setting to 600 dpi. Note: Higher resolution settings result in larger file sizes, which take longer to process and print. Consider the limitations of your computer system when selecting a resolution, and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related tasks Selecting Basic Print Settings - Mac Selecting Basic Print Settings - Windows Selecting Printing Preferences - Mac Selecting Additional Layout and Print Options - Windows Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the paper type setting matches the paper you loaded. • Make sure the Grayscale setting is not selected in your printer software. • If you selected Standard-Vivid (Windows) or Normal-Vivid (Mac) as the quality setting in the printer software, try selecting Standard (Windows) or Normal (Mac) instead. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink levels may be low and you may need to refill the ink. Visually check the ink levels. 208

Section	Page
Contents	3
Product Basics	12
Using the Control Panel	12
Control Panel Buttons and Lights	13
Status Icon Information	14
Entering Characters on the LCD Screen	15
Changing LCD Screen Language	15
Adjusting the Screen Brightness	16
Turning Off the Operation Time Out Setting	17
Product Parts Locations	18
Product Parts - Front	19
Product Parts - Inside	21
Product Parts - Back	23
Using Power Saving Settings	23
Changing the Sleep Timer Settings	23
Changing the Power Off Timer Settings	25
Epson Connect Solutions for Smartphones, Tablets, and More	25
Setting Up Epson Connect Services	26
Using Epson Email Print	28
Using the Epson iPrint Mobile App	28
Using Epson Remote Print	29
Using Epson Scan to Cloud	29
Using AirPrint	30
Using Google Cloud Print	31
Android Printing Using the Epson Print Enabler	32
Using Fire OS Printing	32
Using Windows 10 Mobile Printing	33
Using Epson Print and Scan App with Windows Tablets	33
Wi-Fi or Wired Networking	34
Network Security Recommendations	34
Wi-Fi Infrastructure Mode Setup	35
Selecting Wireless Network Settings from the Control Panel	36
Wi-Fi Direct Mode Setup	38
Enabling Wi-Fi Direct Mode	38
Wi-Fi Protected Setup (WPS)	40
Using WPS to Connect to a Network	40
Printing a Network Status Sheet	41
Printing a Network Connection Report	42
Network Connection Report Codes and Messages	44
Changing or Updating Network Connections	49
Accessing the Web Config Utility	49
Changing a USB Connection to a Wi-Fi Connection	50
Changing a Wi-Fi Connection to a Wired Network Connection	50
Connecting to a New Wi-Fi Router	51
Disabling Wi-Fi Features	51
Loading Paper	53
Loading Paper in the Cassette	53
Paper Loading Capacity	58
Double-sided Printing Capacity	59
Compatible Epson Papers	60
Borderless Paper Type Compatibility	62
Paper or Media Type Settings - Printing Software	63
Selecting the Paper Settings - Control Panel	63
Paper Type Settings - Control Panel	64
Selecting the Default Paper Source Settings	65
Paper Source Settings Options	66
Placing Originals on the Product	67
Placing Originals on the Scanner Glass	67
Placing Originals in the Automatic Document Feeder	68
ADF Original Document Specifications	70
Copying	72
Copying Documents or Photos	72
Copying Options	73
Printing from a Computer	75
Printing with Windows	75
Selecting Basic Print Settings - Windows	76
Print Quality Options - Windows	78
Multi-Page Printing Options - Windows	78
Selecting Double-sided Printing Settings - Windows	79
Double-sided Printing Options - Windows	81
Print Density Adjustments - Windows	82
Selecting Additional Layout and Print Options - Windows	83
Custom Color Correction Options - Windows	85
Image Options and Additional Settings - Windows	86
Header/Footer Settings - Windows	87
Selecting a Printing Preset - Windows	88
Selecting Extended Settings - Windows	89
Extended Settings - Windows	90
Printing Your Document or Photo - Windows	91
Locking Printer Settings - Windows	92
Locked Setting Options	94
Selecting Default Print Settings - Windows	95
Changing the Language of the Printer Software Screens	96
Changing Automatic Update Options	97
Printing with the Built-in Epson Driver - Windows 10 S	98
Selecting Print Settings - Windows 10 S	98
Printing on a Mac	102
Selecting Basic Print Settings - Mac	103
Print Quality Options - Mac	106
Print Options - Mac	106
Selecting Page Setup Settings - Mac	107
Selecting Print Layout Options - Mac	108
Selecting Double-sided Printing Settings - Mac	109
Double-sided Printing Options and Adjustments - Mac	110
Managing Color - Mac	111
Color Matching and Color Options - Mac	112
Selecting Printing Preferences - Mac	113
Printing Preferences - Mac	114
Printing Your Document or Photo - Mac	114
Checking Print Status - Mac	116
Printing From a Chromebook	116
Cancelling Printing Using the Product	117
Scanning	118
Starting a Scan	118
Starting a Scan Using the Product Control Panel	118
Scanning to a Connected Computer	119
Setting Up a WSD Port (Windows 7/Windows Vista)	122
Control Panel Scanning Options	122
Changing Default Scan Job Settings	124
Starting a Scan Using the Epson Scan 2 Icon	124
Starting a Scan from a Scanning Program	126
Starting a Scan from a Smart Device	128
Scanning in Epson Scan 2	129
Additional Scanning Settings - Main Settings Tab	132
Additional Scanning Settings - Advanced Settings Tab	132
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2	133
Image Format Options	134
Scan Resolution Guidelines	135
Refilling Ink	137
Ink Safety Precautions	137
Check Ink Levels	139
Checking Ink Levels on Your Product	139
Checking Ink Levels - Windows	140
Checking Ink Levels - Mac	141
Disabling Special Offers with Windows	143
Purchase Epson Ink and Maintenance Box	144
Ink Bottle and Maintenance Box Part Numbers	144
Refilling the Ink Tanks	144
Maintenance Box Replacement	149
Adjusting Print Quality	151
Print Head Maintenance	151
Print Head Nozzle Check	151
Checking the Nozzles Using the Product Control Panel	152
Checking the Nozzles Using a Computer Utility	154
Print Head Cleaning	155
Cleaning the Print Head Using the Product Control Panel	156
Cleaning the Print Head Using a Computer Utility	157
Power Cleaning	160
Power Cleaning Using the Product Control Panel	160
Power Cleaning Using a Computer Utility	161
Print Head Alignment	163
Aligning the Print Head Using the Product Control Panel	163
Cleaning the Paper Guide	165
Cleaning the Print Head Path	166
Checking the Number of Sheets	168
Checking the Sheet Counter - Windows	168
Checking the Sheet Counter - Mac	169
Cleaning and Transporting Your Product	171
Cleaning Your Product	171
Cleaning the Paper Rollers	173
Transporting Your Product	176
Solving Problems	180
Checking for Software Updates	180
Product Status Messages	181
Message Appears Prompting You to Reset Ink Levels	183
Running a Product Check	184
Resetting Control Panel Defaults	185
Solving Setup Problems	186
Noise After Filling the Ink	187
Software Installation Problems	187
Control Panel Setup Problems	187
Solving Network Problems	188
Product Cannot Connect to a Wireless Router or Access Point	188
Network Software Cannot Find Product on a Network	190
Product Does Not Appear in Mac Printer Window	191
Wireless Network Connection is Unstable on a Mac	191
Cannot Print Over a Network	192
Cannot Scan Over a Network	193
Solving Copying Problems	194
Product Makes Noise, But Nothing Copies	194
Product Makes Noise When It Sits for a While	194
Solving Paper Problems	194
Paper Feeding Problems	195
Paper Jams Inside the Product	195
Paper Ejection Problems	196
Solving Problems Printing from a Computer	196
Nothing Prints	196
Product Icon Does Not Appear in Windows Taskbar	197
Printing is Slow	198
Solving Page Layout and Content Problems	199
Inverted Image	200
Too Many Copies Print	200
Blank Pages Print	200
Incorrect Margins on Printout	201
Border Appears on Borderless Prints	201
Incorrect Characters Print	202
Incorrect Image Size or Position	202
Slanted Printout	203
Solving Print Quality Problems	203
White or Dark Lines in Printout	204
Blurry or Smeared Printout	205
Faint Printout or Printout Has Gaps	206
Grainy Printout	207
Incorrect Colors	208
Solving Scanning Problems	209
Scanning Software Does Not Operate Correctly	210
Cannot Start Epson Scan 2	210
Solving Scanned Image Quality Problems	211
Image Consists of a Few Dots Only	211
Line of Dots Appears in All Scanned Images	212
Straight Lines in an Image Appear Crooked	212
Image is Distorted or Blurry	212
Image Colors are Patchy at the Edges	213
Image is Too Dark	213
Back of Original Image Appears in Scanned Image	213
Ripple Patterns Appear in an Image	213
Scanned Image Colors Do Not Match Original Colors	214
Scanned Image Edges are Cropped	214
Uninstall Your Product Software	214
Uninstalling Product Software - Windows	215
Uninstalling Product Software - Mac	216
Where to Get Help	216
Technical Specifications	218
Windows System Requirements	218
Mac System Requirements	219
Paper Specifications	219
Printable Area Specifications	221
Scanning Specifications	222
Automatic Document Feeder (ADF) Specifications	223
Ink Specifications	223
Dimension Specifications	224
Electrical Specifications	224
Environmental Specifications	225
Interface Specifications	225
Network Interface Specifications	225
Safety and Approvals Specifications	226
Notices	229
Important Safety Instructions	229
General Product Safety Instructions	229
Wireless Connection Safety Instructions	231
LCD Screen Safety Instructions	231
FCC Compliance Statement	232
Binding Arbitration and Class Waiver	232
Trademarks	236
Copyright Notice	236
libTIFF Software Acknowledgment	237
A Note Concerning Responsible Use of Copyrighted Materials	237
Default Delay Times for Power Management for Epson Products	238

Match case Limit results 1 per page

208

• You may need to increase the image resolution or print a smaller size; see your software

documentation.

Note:

Images from the Internet may be low resolution and not result in a high quality printout.

• If you enlarged the image size in an image-editing program, you need to increase the image resolution

setting to retain a high image quality. Increase the image resolution by the same amount you increase

the image size. For example, if the image resolution is 300 dpi (dots per inch) and you will double the

image size for printing, change the resolution setting to 600 dpi.

Note:

Higher resolution settings result in larger file sizes, which take longer to process and print.

Consider the limitations of your computer system when selecting a resolution, and select the lowest

possible resolution that produces acceptable quality to keep file sizes manageable.

Parent topic:

Solving Print Quality Problems

Related concepts

Print Head Nozzle Check

Print Head Cleaning

Print Head Alignment

Related tasks

Selecting Basic Print Settings - Mac

Selecting Basic Print Settings - Windows

Selecting Printing Preferences - Mac

Selecting Additional Layout and Print Options - Windows

Incorrect Colors

If your printouts have incorrect colors, try these solutions:

• Make sure the paper type setting matches the paper you loaded.

• Make sure the

Grayscale

setting is not selected in your printer software.

• If you selected

Standard-Vivid

(Windows) or

Normal-Vivid

(Mac) as the quality setting in the printer

software, try selecting

Standard

(Windows) or

Normal

(Mac) instead.

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• The ink levels may be low and you may need to refill the ink. Visually check the ink levels.