Epson ET-4760 Users Guide - Page 273

• Print a fax connection report using your product control panel or fax software to help diagnose the problem. • Verify that the telephone wall jack works by connecting a phone to it and testing it. • Check the Line Type setting and set it to PBX. If your phone system requires an external access code to reach an outside line, register the code to the product and add a # (hash) to the beginning of the phone number when dialing. • If you connected your product to a DSL phone line, you must connect a DSL filter to the phone jack to enable faxing over the line. Contact your DSL provider for the necessary filter. • Try lowering your product's fax speed setting. • If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service, the product may not be able to receive faxes. Contact your service provider for assistance. • Check your inbox and delete faxes after reading or printing them. If the inbox is full, the product cannot receive faxes. • If you cannot send faxes at a specified time, make sure the date and time are set correctly on the product. Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP. If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related tasks Setting Up the Fax Utility - Windows Setting Up Fax Features Using the Fax Utility - Mac Printing Fax Reports Checking Fax Status Viewing a Fax on the LCD Screen (Using the Inbox) Selecting the Date and Time Related topics Setting Up Fax Features 273