Epson NX215 Quick Guide - Page 36

Error code E-02 E-01 Problem and solution There is a problem with your Epson printer. Turn it off, wait a few moments, and turn it back on again. If the error is not resolved, contact Epson for help (see page 38). Turn your Epson printer off, make sure no paper is jammed inside (see page 36), and turn it back on. If the error is not resolved, contact Epson for help (see page 38). Problems and Solutions Check the solutions below if you're having trouble using your Epson printer. Printing and Copying Problems ■ Make sure your original is positioned in the front right corner of the glass. If the edges are cropped, move your original away from the edges slightly. ■ Make sure your paper is loaded short edge first and is positioned against the right side with the edge guide against its left side. Don't load paper above the arrow mark inside the edge guide. ■ Make sure the paper size settings are correct for the paper you loaded. Paper Feeding Problems ■ If paper doesn't feed, remove it from the sheet feeder. Flip through the stack to separate the sheets a little. Then reload the paper against the right side, and slide the left edge guide against the paper (but not too tightly). ■ Do not load too many sheets at once. You can load up to 120 sheets of lettersize plain paper, 80 sheets of matte, or 20 sheets of photo paper. Load other papers one sheet at a time. See your on-screen Epson Information Center for more information. ■ Do not load paper with holes punched in it. 36 Solving Problems