Epson NX415 Quick Guide - Page 38

LCD display screen message Problem and solution The printer's ink pads are nearing the end of their service life. Contact Epson Support. Parts inside your Epson printer are at the end of their service life. Contact Epson for help (see page 40). The printer's ink pads are at the end of their service life. Contact Epson Support. Cannot recognize the memory card or disk. The memory card is not inserted correctly or there is a problem with the card. Remove it and check the card. Make sure the card is compatible with your Epson printer (see page 14). Problems and Solutions Check the solutions below if you're having trouble using your Epson printer. Printing and Copying Problems ■ Make sure your original is positioned in the front right corner of the scanner glass. If the edges are cropped, move your original away from the edges slightly. ■ Make sure your paper is loaded short edge first and is positioned against the right side with the edge guide against its left side. Don't load paper above the arrow mark inside the edge guide. ■ Make sure the paper size settings are correct for the paper you loaded. Paper Feeding Problems ■ If paper doesn't feed, remove it from the sheet feeder. Flip through the stack to separate the sheets a little. Then reload the paper against the right side, and slide the left edge guide against the paper (but not too tightly). ■ Do not load too many sheets at once. You can load up to 120 sheets of lettersize plain paper, 80 sheets of matte, or 20 sheets of photo paper. Load other papers one sheet at a time. See your on-screen Epson Information Center for more information. 38 Solving Problems