Epson Perfection V19 II Users Guide - Page 62

Cannot Scan Multiple Photos at the Same Time, Image is Scanned Upside-Down

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• Move the originals about 0.1 in (2.5 mm) away from the horizontal and vertical edges of the scanner glass to avoid cropping. • Do not use the scanner stand, and place the base of the scanner directly on a flat, stable surface. • Depending on the original, automatic cropping according to the size may not work correctly. Set the original size manually using Document Mode in Epson ScanSmart. Select Settings > Scan Settings > Document Mode. Click Custom Settings, and then select the size of the original in Main Settings > Document Size. Parent topic: Solving Scanned Image Quality Problems Cannot Scan Multiple Photos at the Same Time • When placing multiple originals on the scanner glass, make sure there is a gap of at least 0.80 inch (20 mm) between the originals. Also, place the original approximately 0.24 inch (6 mm) away from the edges of the scanner glass. • Check that the original is placed straight. • Depending on the originals, you may not be able to scan multiple originals at the same time. Scan each original one at a time. Parent topic: Solving Scanned Image Quality Problems Image is Scanned Upside-Down • Small photos are not rotated automatically. • Photos for which the top and bottom cannot be detected are not rotated automatically. Rotate them manually by using the Rotate Rightfeature in Epson ScanSmart. Parent topic: Solving Scanned Image Quality Problems Characters are not Recognized Correctly Check the following to increase the recognition rate of OCR (Optical Character Recognition). • Check that the original is placed straight. • Use an original with clear text. Text recognition may decline for the following types of originals: • Originals that have been copied several times. • Originals received by fax (low resolution). • Originals where the letter spacing or line spacing is too small. • Originals with ruled lines or underlined text. 62

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62
•
Move the originals about 0.1 in (2.5 mm) away from the horizontal and vertical edges of the scanner
glass to avoid cropping.
•
Do not use the scanner stand, and place the base of the scanner directly on a flat, stable surface.
•
Depending on the original, automatic cropping according to the size may not work correctly. Set the
original size manually using Document Mode in Epson ScanSmart. Select
Settings
>
Scan Settings
>
Document Mode
. Click
Custom Settings
, and then select the size of the original in
Main Settings
>
Document Size
.
Parent topic:
Solving Scanned Image Quality Problems
Cannot Scan Multiple Photos at the Same Time
•
When placing multiple originals on the scanner glass, make sure there is a gap of at least 0.80 inch
(20 mm) between the originals. Also, place the original approximately 0.24 inch (6 mm) away from the
edges of the scanner glass.
•
Check that the original is placed straight.
•
Depending on the originals, you may not be able to scan multiple originals at the same time. Scan
each original one at a time.
Parent topic:
Solving Scanned Image Quality Problems
Image is Scanned Upside-Down
•
Small photos are not rotated automatically.
•
Photos for which the top and bottom cannot be detected are not rotated automatically. Rotate them
manually by using the
Rotate Right
feature in Epson ScanSmart.
Parent topic:
Solving Scanned Image Quality Problems
Characters are not Recognized Correctly
Check the following to increase the recognition rate of OCR (Optical Character Recognition).
•
Check that the original is placed straight.
•
Use an original with clear text. Text recognition may decline for the following types of originals:
•
Originals that have been copied several times.
•
Originals received by fax (low resolution).
•
Originals where the letter spacing or line spacing is too small.
•
Originals with ruled lines or underlined text.