Epson PhotoPC 3100Z Product Support Bulletin(s) - Page 1

Epson PhotoPC 3100Z Manual

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EPSON PRODUCT SUPPORT BULLETIN Date: PSB #: Reference: Product(s): Subject: 4/17/2002 PSB.2002.04.006 N/A PhotoPC 3100Z Panorama Stitcher Light EP and QuickTime 5 Originator: TC Authorization: Total Pages: 2 This bulletin was created to inform you of an issue that can occur when using Panorama Stitcher Light EP (included on the camera software installation CD) and QuickTime 5. Description: This issue occurs when using QuickTime 5, or later, with the Panorama Stitcher program on Windows 98, Me, 2000 and XP. You will see the issue if you create a panorama and click on the "Save" icon to save the file as a ".mov" QuickTime movie file. The progress meter goes from 0 to 100% and the file looks like it is going to be saved, but then you see the following warning message: Note: If QT is not installed you get the following error and the file is still not saved: Reason: Panorama Stitcher only supports QuickTime 4. This is the version that is included on the camera installation CD. To correct the issue, install QuickTime 4 located in the IExpert directory of the PhotoPC 3100Z CD (CPD-12425). Page 1 of 2

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EPSON
P
RODUCT
S
UPPORT
B
ULLETIN
Date:
4/17/2002
Originator:
TC
PSB #:
PSB.2002.04.006
Authorization:
Reference:
N/A
Total Pages:
2
Product(s):
PhotoPC 3100Z
Subject:
Panorama Stitcher Light EP and QuickTime 5
This bulletin was created to inform you of an issue that can occur when using Panorama
Stitcher Light EP (included on the camera software installation CD) and QuickTime 5.
Description:
This issue occurs when using QuickTime 5, or later, with the Panorama Stitcher program on
Windows 98, Me, 2000 and XP. You will see the issue if you create a panorama and click on
the "Save" icon to save the file as a ".mov" QuickTime movie file. The progress meter goes
from 0 to 100% and the file looks like it is going to be saved, but then you see the following
warning message:
Note:
If QT is not installed you get the following error and the file is still not saved:
Reason:
Panorama Stitcher only supports QuickTime 4. This is the version that is included on the
camera installation CD. To correct the issue, install QuickTime 4 located in the IExpert
directory of the PhotoPC 3100Z CD (CPD-12425).