Epson PictureMate Show - PM 300 Basics - Page 56
Where to Get Help, Epson Technical Support, Purchase Supplies and Accessories
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● Your photo size may not match the width/height proportions (aspect ratio) of PictureMate photo paper or the layout you're using. Photos may be cropped to fit the paper and layout. You can use the Crop/Trim Photo(s) feature to size your photo the way you want. Where to Get Help Epson Technical Support Epson provides these technical support services: Internet Support Visit Epson's support website at epson.com/support and select your PictureMate Show for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: ● Product name (PictureMate Show or PM 300) ● Product serial number (located on the bottom of PictureMate) 54 ● Proof of purchase (such as a store receipt) and date of purchase ● Computer configuration ● Description of the problem Then call: ● U.S.: (562) 276-7282, 6 AM to 6 PM, Pacific Time, Monday through Friday. ● Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine PictureMate Print Packs and accessories at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).