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Epson PowerLite 99WH User Manual - Page 175

Solutions to Problems with the Remote Control, Parent topic, Related references, Related tasks

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• The power cord may be defective. Disconnect the cord and contact Epson. Parent topic: Solving Projector or Remote Control Operation Problems Related references Projector Setup Settings - ECO Menu Projector Feature Settings - Settings Menu Projector Light Status Where to Get Help Related tasks Unlocking the Projector's Buttons Replacing the Remote Control Batteries Solutions to Problems with the Remote Control If the projector does not respond to remote control commands, try the following solutions: • Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries. • Make sure you are operating the remote control within the reception angle and range of the projector. • Make sure the projector is not warming up or shutting down. • Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up. • Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment. • If available, turn off one of the remote receivers in the projector's menu system, or check if all the remote receivers were turned off. • If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors). • If you lose the remote control, you can order another one from Epson. Parent topic: Solving Projector or Remote Control Operation Problems Related references Optional Equipment and Replacement Parts Remote Control Operation Projector Feature Settings - Settings Menu 175

Section	Page
Contents	3
Introduction to Your Projector	10
Projector Features	10
Product Box Contents	11
Additional Components	13
Optional Equipment and Replacement Parts	13
Warranty and Registration Information	15
Notations Used in the Documentation	15
Where to Go for Additional Information	15
Projector Part Locations	16
Projector Parts - Front/Top	17
Projector Parts - Rear	18
Projector Parts - Base	20
Projector Parts - Control Panel	21
Projector Parts - Remote Control	22
Setting Up the Projector	24
Projector Placement	24
Projector Setup and Installation Options	24
Projection Distance	26
Projector Connections	28
Connecting to Computer Sources	29
Connecting to a Computer for USB Video and Audio	29
Connecting to a Computer for VGA Video	30
Connecting to a Computer for HDMI Video and Audio	31
Connecting to a Computer for USB Mouse Control	32
Connecting to a Computer for Sound	32
Connecting to Video Sources	33
Connecting to an HDMI Video Source	33
Connecting to an MHL-Compatible Device	33
Connecting to a Component-to-VGA Video Source	34
Connecting to a Composite Video Source	35
Connecting to an S-Video Video Source	35
Connecting to a Video Source for Sound	36
Connecting to an External Computer Monitor	36
Connecting to External Speakers	37
Connecting a Microphone	38
Connecting to External USB Devices	39
USB Device Projection	39
Connecting a USB Device or Camera to the Projector	40
Selecting the Connected USB Source	40
Disconnecting a USB Device or Camera From the Projector	40
Connecting to a Document Camera	41
Installing Batteries in the Remote Control	42
Opening the Lens Cover	43
Using the Projector on a Network	44
Wired Network Projection	44
Connecting to a Wired Network	45
Selecting Wired Network Settings	45
Wireless Network Projection	48
Installing the Wireless LAN Module	49
Using Quick Wireless Connection (Windows Only)	51
Selecting Wireless Network Settings Manually	53
Wireless LAN Menu Settings	56
Searching for a Wireless Network	57
Using a QR Code to Connect a Mobile Device	59
Selecting Wireless Network Settings in Windows	61
Selecting Wireless Network Settings in OS X	61
Setting Up Wireless Network Security	62
Wireless Security Menu Settings	63
Setting Up Projector Network E-Mail Alerts	63
Network Projector E-mail Alert Messages	64
Setting Up Monitoring Using SNMP	65
Controlling a Networked Projector Using a Web Browser	66
Crestron RoomView Support	68
Setting Up Crestron RoomView Support	69
Controlling a Networked Projector Using Crestron RoomView	70
Using Basic Projector Features	72
Turning On the Projector	72
Turning Off the Projector	74
Selecting the Language for the Projector Menus	76
Adjusting the Image Height	76
Image Shape	77
Correcting Image Shape with the Horizontal Keystone Slider	78
Correcting Image Shape with the Keystone Buttons	79
Correcting Image Shape with Quick Corner	81
Resizing the Image	82
Focusing the Image Using the Focus Ring	83
Remote Control Operation	84
Using the Remote Control as a Wireless Mouse	85
Using the Remote Control as a Pointer	86
Selecting an Image Source	87
Projection Modes	89
Changing the Projection Mode Using the Remote Control	89
Changing the Projection Mode Using the Menus	90
Image Aspect Ratio	91
Changing the Image Aspect Ratio	91
Available Image Aspect Ratios	92
Color Mode	93
Changing the Color Mode	93
Available Color Modes	94
Turning On Auto Iris	94
Controlling the Volume with the Volume Buttons	95
Projecting a PC Free Presentation	96
Supported PC Free File Types	96
Starting a PC Free Slide Show	97
Starting a PC Free Movie Presentation	99
PC Free Display Options	101
Adjusting Projector Features	103
Shutting Off the Picture and Sound Temporarily	103
Stopping Video Action Temporarily	104
Zooming Into and Out of Images	104
Projector Security Features	105
Password Security Types	105
Setting a Password	106
Selecting Password Security Types	107
Entering a Password to Use the Projector	108
Saving a User's Logo Image to Display	109
Locking the Projector's Buttons	112
Unlocking the Projector's Buttons	112
Installing a Security Cable	113
Creating a User Pattern to Display	113
Projector Identification System for Multiple Projector Control	114
Setting the Projector ID	115
Setting the Remote Control ID	116
Matching Multiple-Projector Display Quality	117
Projecting Two Images Simultaneously	117
Copying Menu Settings Between Projectors	119
Saving Settings to a USB Flash Drive	119
Transferring Settings From a USB Flash Drive	121
Saving Settings To a Computer	122
Transferring Settings From a Computer	124
Adjusting the Menu Settings	127
Using the Projector's Menus	127
Image Quality Settings - Image Menu	129
Input Signal Settings - Signal Menu	131
Projector Feature Settings - Settings Menu	134
Projector Setup Settings - Extended Menu	137
Projector Network Settings - Network Menu	140
Projector Setup Settings - ECO Menu	141
Projector Information Display - Info Menu	144
Event ID Code List	145
Projector Reset Options - Reset Menu	146
Maintaining and Transporting the Projector	148
Projector Maintenance	148
Cleaning the Lens	148
Cleaning the Projector Case	149
Air Filter and Vent Maintenance	149
Cleaning the Air Filter and Vents	150
Replacing the Air Filter	150
Projector Lamp Maintenance	152
Replacing the Lamp	153
Resetting the Lamp Timer	157
Replacing the Remote Control Batteries	158
Transporting the Projector	160
Solving Problems	161
Projection Problem Tips	161
Projector Light Status	161
Using the Projector Help Displays	165
Solving Image or Sound Problems	165
Solutions When No Image Appears	166
Solutions When Image is Incorrect Using the USB Display Function	167
Solutions When \	167
Displaying From a PC Laptop	168
Displaying From a Mac Laptop	168
Solutions When \	168
Solutions When Only a Partial Image Appears	169
Solutions When the Image is Not Rectangular	169
Solutions When the Image Contains Noise or Static	170
Solutions When the Image is Fuzzy or Blurry	171
Solutions When the Image Brightness or Colors are Incorrect	172
Solutions to Sound Problems	173
Solutions to Microphone Problems	173
Solving Projector or Remote Control Operation Problems	174
Solutions to Projector Power or Shut-Off Problems	174
Solutions to Problems with the Remote Control	175
Solutions to Password Problems	176
Solving Network Problems	176
Solutions When You Cannot Access the Projector Through the Web	176
Solutions When Network Alert E-Mails are Not Received	177
Solutions When You Cannot Access the Projector Using iProjection	177
Where to Get Help	177
Technical Specifications	179
General Projector Specifications	179
Projector Lamp Specifications	183
Remote Control Specifications	183
Projector Dimension Specifications	184
Projector Electrical Specifications	184
Projector Environmental Specifications	186
Projector Safety and Approvals Specifications	186
Supported Video Display Formats	186
USB Display System Requirements	190
Notices	191
Recycling	191
Important Safety Information	191
Important Safety Instructions	192
Restriction of Use	195
FCC Compliance Statement	195
Trademarks	196
Open Source Software License	196
Copyright Notice	241
A Note Concerning Responsible Use of Copyrighted Materials	242

Match case Limit results 1 per page

• The power cord may be defective. Disconnect the cord and contact Epson.

Parent topic:

Solving Projector or Remote Control Operation Problems

Related references

Projector Setup Settings - ECO Menu

Projector Feature Settings - Settings Menu

Projector Light Status

Where to Get Help

Related tasks

Unlocking the Projector's Buttons

Replacing the Remote Control Batteries

Solutions to Problems with the Remote Control

If the projector does not respond to remote control commands, try the following solutions:

• Check that the remote control batteries are installed correctly and have power. If necessary, replace

the batteries.

• Make sure you are operating the remote control within the reception angle and range of the projector.

• Make sure the projector is not warming up or shutting down.

• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release

the button to wake the remote control up.

• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the

projector's remote receivers. Dim the lights or move the projector away from the sun or interfering

equipment.

• If available, turn off one of the remote receivers in the projector's menu system, or check if all the

remote receivers were turned off.

• If you assigned an ID number to the remote control to operate multiple projectors, you may need to

check or change the ID setting (feature not available with all projectors).

• If you lose the remote control, you can order another one from Epson.

Parent topic:

Solving Projector or Remote Control Operation Problems

Related references

Optional Equipment and Replacement Parts

Remote Control Operation

Projector Feature Settings - Settings Menu

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