Epson PowerLite Pro Cinema 4030 User Manual - Page 107

Solutions to Problems with the Remote Control, Where to Get Help

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Projector Light Status Projector Feature Settings - Settings Menu Related tasks Unlocking the Projector's Buttons Replacing the Remote Control Batteries Solutions to Problems with the Remote Control If the projector does not respond to remote control commands, try the following solutions: • Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries. • Make sure you are operating the remote control within the reception angle and range of the projector. • Make sure the projector is not warming up or shutting down. • Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up. • Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment. • If available, turn off one of the remote receivers in the projector's menu system, or check if all the remote receivers were turned off. • If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors). • If you lose the remote control, you can order another one from Epson. Parent topic: Solving Projector or Remote Control Operation Problems Related references Optional Equipment and Replacement Parts Remote Control Operation Projector Feature Settings - Settings Menu Related tasks Replacing the Remote Control Batteries Where to Get Help If you need to contact Epson for technical support services, use the following support options. 107

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Projector Light Status
Projector Feature Settings - Settings Menu
Related tasks
Unlocking the Projector's Buttons
Replacing the Remote Control Batteries
Solutions to Problems with the Remote Control
If the projector does not respond to remote control commands, try the following solutions:
• Check that the remote control batteries are installed correctly and have power. If necessary, replace
the batteries.
• Make sure you are operating the remote control within the reception angle and range of the projector.
• Make sure the projector is not warming up or shutting down.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release
the button to wake the remote control up.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the
projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• If available, turn off one of the remote receivers in the projector's menu system, or check if all the
remote receivers were turned off.
• If you assigned an ID number to the remote control to operate multiple projectors, you may need to
check or change the ID setting (feature not available with all projectors).
• If you lose the remote control, you can order another one from Epson.
Parent topic:
Solving Projector or Remote Control Operation Problems
Related references
Optional Equipment and Replacement Parts
Remote Control Operation
Projector Feature Settings - Settings Menu
Related tasks
Replacing the Remote Control Batteries
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
107