Epson PowerLite S11 User's Guide - Page 116
Solutions to Password Problems, Where to Get Help
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• If available, turn off one of the remote receivers in the projector's menu system, or check if all the remote receivers were turned off. • If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors). • If you lose the remote control, you can order another one from Epson. Parent topic: Solving Projector or Remote Control Operation Problems Related references Projector Feature Settings - Settings Menu Optional Equipment and Replacement Parts Remote Control Operation Solutions to Password Problems If you cannot enter or remember a password, try the following solutions: • You may have turned on password protection without first setting a password. Try entering 0000 using the remote control. • If you have entered an incorrect password too many times and see a message displaying a request code, write down the code and contact Epson. • If you lose the remote control you cannot enter a password. Order a new one from Epson. Parent topic: Solving Projector or Remote Control Operation Problems Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. 116