Epson PowerLite S4 User Manual - Page 57

Where To Get Help 57 Where To Get Help Epson provides these technical support services: Internet Support Visit Epson's support website for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Visit Presenters Online to access tips, templates, and training for developing successful presentations. Purchase Supplies and Accessories You can purchase screens, carrying cases, or other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: ◗ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday. ◗ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Before you call for support, please have the following information ready: ◗ Product name (Epson PowerLite S4) ◗ Product serial number (located on the bottom of the projector) ◗ Proof of purchase (such as a store receipt) and date of purchase ◗ Computer or video configuration ◗ Description of the problem