Epson ProSense 347 Users Guide - Page 68

Solving Problems See the solutions in these sections if you have issues using your watch. Solving Problems Using Your Watch Solving Problems Using Epson View Restarting the Watch Resetting the Watch Checking the Firmware Version of Your Watch Updating Your Watch's Firmware from the Epson View App Updating Your Watch's Firmware from Your Computer Where to Get Help Solving Problems Using Your Watch Check the solutions in these sections if you have any problems using your watch. Solutions to Watch Screen Problems Solutions to Watch Charging Problems Solutions to Watch Settings Problems Solutions to GPS Signal Problems Parent topic: Solving Problems Solutions to Watch Screen Problems If you experience problems with your watch screen, try the following solutions: • If the screen is blank, the battery may be running low or exhausted, or you may not have charged the battery yet. Charge the battery before using your watch and whenever the battery runs low. • If the screen turns blue or turns off while you are using your watch, try restarting your watch. • If the screen does not change when you press a button on your watch, the battery may be running low. Charge the battery. If the watch still does not respond to commands, try restarting the watch. • If the inside of the glass becomes cloudy, condensation may have occurred temporarily due to abrupt changes in temperature. Temporary condensation does not harm your watch and you can continue using it. If condensation persists for a long time, water may have entered your watch; contact Epson Support for help. Parent topic: Solving Problems Using Your Watch 68