Epson R340 Start Here Card - Page 7

Solving Problems The printer makes noise after ink cartridge installation. • The first time you install ink cartridges, the printer must charge its print head for a minute or so. Wait until charging finishes before you turn off the printer, or it may charge improperly and use excess ink the next time you turn it on. • Turn off the printer, then make sure the ink cartridges are inserted completely and the ink cartridge cover is closed completely. Also make sure no packing material remains in the printer. Wait a moment, then turn the printer back on to clear the error. You're having problems installing the printer software. • Make sure your printer is turned on and the cable is securely connected at both ends. Then carefully follow the installation instructions. Also make sure your system meets the System Requirements listed in the Printer Basics book. • Close your other programs, including any screen savers and virus protection software, and install the software again. • In Windows, make sure your printer is selected as the default printer and that the correct port is shown in the printer properties. See your Windows Help for instructions. Note: See your Printer Basics book for more help with solving setup problems. Any Questions? Look here for answers: Printer Basics Basic steps for using the printer. Quick Reference Card See how easy it is to print without a computer. On-screen User's Guide Double-click the desktop shortcut for easy access to Epson Stylus Photo R340 information. On-screen help with your software Select Help or ? when you're using your software. Technical Support • Internet http://support.epson.com • Automated Telephone Services To use these services, you must have a touch tone telephone and call (800) 922-8911. Your Epson SoundAdviceSM Express Code is 82720. Use this code to quickly select the Epson Stylus R340 in SoundAdvice. • To speak to a technical support representative Dial (562) 276-7296 (U.S.), 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday, or (905) 709-2567 (Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Software Technical Support ArcSoft PhotoImpression™ (510) 440-9901 Web: www.arcsoft.com E-mail: [email protected]