Epson R800 User's Guide - Page 102

Where To Get Help - stylus photo help

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Where To Get Help If you need help with your printer, Epson Print CD, or the P.I.M. II Plug-in for Adobe Photoshop, see the information below. Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below: Service World Wide Web Automated Telephone Services Access From the Internet, you can reach Epson Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your Epson SoundAdvice SM Express Code is 70515. Use this code to quickly select the Epson Stylus Photo R800 in SoundAdvice. To speak to a technical support representative, dial: ■ U.S.: (562) 276-7296, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday. ■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Please have the following information ready: ■ Product name (Epson Stylus Photo R800) ■ Product serial number (located on the back of the printer and on its box) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration and operating system version ■ Description of the problem You can purchase genuine Epson ink cartridges, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, please visit www.epsonstore.com (U.S. sales only). In Canada, please call 800-463-7766 for a reseller referral. 102 Solving Problems

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102
Solving Problems
Where To Get Help
If you need help with your printer, Epson Print CD, or the P.I.M. II Plug-in for
Adobe Photoshop, see the information below.
Epson provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed below:
To speak to a technical support representative, dial:
■
U.S.:
(562) 276-7296
,
6
AM
to 8
PM
, Pacific Time, Monday through Friday and
7
AM
to 4
PM
, Saturday.
■
Canada:
(905) 709-2567
, 6
AM
to 6
PM
, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Please have the following information ready:
■
Product name (Epson Stylus Photo R800)
■
Product serial number (located on the back of the printer and on its box)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration and operating system version
■
Description of the problem
You can purchase genuine Epson ink cartridges, paper, and accessories from an Epson
authorized reseller. To find the nearest reseller, please call 800-GO-EPSON
(800-463-7766). To purchase online, please visit www.epsonstore.com (U.S. sales
only). In Canada, please call 800-463-7766 for a reseller referral.
Service
Access
World Wide
Web
From the Internet, you can reach Epson Support at
. At this site, you can download drivers and
other files, look at product documentation, access troubleshooting
information, and receive technical advice through e-mail.
Automated
Telephone
Services
A variety of automated help services are available 24 hours a day, seven
days a week. To use these services, you must have a touch tone
telephone and call
(800) 922-8911
. Your Epson SoundAdvice
Express
Code is
70515
. Use this code to quickly select the Epson Stylus Photo
R800 in SoundAdvice.
SM