Epson Stylus C68 Quick Reference Guide - Page 32

■ If paper jams, press the paper button for several seconds to clear the jam. If that doesn't work, open the cover and pull the paper out from the front, including small pieces that may have torn off. Reload the paper and press the paper button. ■ Heavily saturated prints may curl, causing a paper jam when printing on both sides of the paper. ■ Make sure you use new, smooth, high-quality paper, loaded printable side up. ■ Don't load paper above the arrow mark inside the left edge guide. ■ Place the paper against the right edge, behind the tab. Slide the left edge guide against it, but not too tightly. Where To Get Help Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table. Service Access World Wide Web From the Internet, you can reach Epson Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. Automated Telephone Services A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your Epson SoundAdviceSM Express Code is 70640. Use this code to quickly select the Epson Stylus C68 in SoundAdvice. To speak to a technical support representative, dial: ■ U.S.: (562) 276-7525, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday. ■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. 32 Solving Problems