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Epson Stylus COLOR 800N User Manual - Page 80

All the Lights are Flashing., The Printer has Finished Charging the Ink Cartridge

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Troubleshooting All the lights are flashing. Possible cause Solution You haven't removed all the Remove the packing material, following the instructions on the packing material from the notice sheet in the box. If the printer still doesn't print, contact printer. EPSON as described in the Introduction. An internal error has occurred. Turn off your printer, wait a few seconds, and turn it on again. If the lights still flash or stay on, contact EPSON as described in the Introduction. The printer has finished charging the ink cartridge, but the P power light is still flashing. Possible cause Solution The ink cartridge clamp isn't locked down. Press down on the clamp to lock it. Packing material remains in Remove all packing material, following the instructions on the the carriage. notice sheet. The printer needs to initialize. If the printer is not moving or making noise, but the light is still flashing for more than 5 minutes, turn the printer off. If the light is still flashing when you turn it back on, contact EPSON as described in the Introduction. The printer software installed with Windows 3.1 doesn't work correctly after you upgrade to Windows 95. Possible cause Solution Your printer software is not set up correctly for Windows 95. Reinstall the printer software after installing Windows 95. After you install your printing software, you see the Windows 95 New Hardware found window. Possible cause An operating system error has occurred. Solution Click Do not install a driver, and then click OK. 6-10

Section	Page
FRONT MATTER	1
CONTENTS	5
INTRODUCTION	10
Windows System Requirements	11
Macintosh System Requirements	11
How To Use Your Manuals	12
Warnings, Cautions, and Notes	13
Where To Get Help	13
Electronic Support Services	14
ENERGY STAR Compliance	15
Energy-saving Tips	16
Important Safety Instructions	16
CHAP 1-BASIC PRINTING	18
Printing from Windows	18
Setting Printer Options from Windows Applications	19
Setting Default Printer Options	21
Checking Printer Status	22
Printing from a Macintosh	23
What To Do When the Printer Lights Flash	25
CHAP 2-PRINTING ON SPECIAL MEDIA	26
Using Special Paper and Media	26
Letterhead, Preprinted Forms, and Legal-size Paper	28
EPSON 360 dpi High Quality and Photo Quality Ink Jet Paper	28
EPSON Photo Quality Glossy Paper, Film, and Transparencies	28
Envelopes	29
EPSON Photo Quality Ink Jet Cards	30
EPSON Photo Quality Self Adhesive Sheets	30
EPSON Iron-On Transfer Paper	31
Printing Banners and Other Custom Size Projects	31
Printing a Banner from Windows	32
Printing a Banner from a Macintosh	33
CHAP 3-CUSTOM PRINTING	36
Using Predefined Advanced Settings	36
Customizing Print Quality and Special Effects	39
Customizing Color Settings	42
Using ColorSync on the Macintosh	44
Saving Custom Settings	46
CHAP 4-MANAGING PRINT JOBS AND NETWORK PRINTING	47
Managing Print Jobs in Windows	47
Using the Spool Manager	48
Using the Status Monitor	50
Managing Print Jobs on a Macintosh	52
Using Monitor2	52
Using the Macintosh Status Monitor	54
Network Printing on a PC	55
Setting Up the Host System	56
Setting Up Remote Systems	56
Setting Up Your Network Path in Windows 95	57
Network Printing on a Macintosh	58
Assigning a Name to the Printer	58
Using the AppleTalk Connection	59
CHAP 5-MAINTENANCE AND TRANSPORTATION	60
Replacing an Ink Cartridge	60
Removing an Empty Ink Cartridge	61
Installing the New Cartridge	63
Replacing an Outdated Ink Cartridge	64
Cleaning the Print Heads	65
Using the Head Cleaning Utility	65
Using the Control Panel To Clean the Print Heads	66
Examining the Nozzle Check Pattern	67
Aligning the Print Heads	67
Using the Print Head Alignment Utility	68
Using the Control Panel To Align the Print Heads	68
Cleaning the Printer	69
Transporting the Printer	70
CHAP 6-TROUBLESHOOTING	71
Diagnosing Problems	71
Reading the Control Panel Lights	72
Running a Self Test	73
Using Hex Dump Mode	73
Improving Print Quality	74
Printed Image has Horizontal Banding.	75
Vertical Lines are Misaligned or Vertical Banding Appears.	75
The Printed Image has Incorrect or Missing Colors.	75
The Printed Image is Faint or has Gaps.	76
The Printed Image is Blurry or Smeared.	77
Photographic Images Look Grainy or Rough.	77
Solving Printing Problems	78
All Lights are Off.	78
Only the Light is On, but Nothing Prints.	78
The Paper Out Light is Flashing or On.	79
A Black or Color Ink Out Light is Flashing or On.	79
The Paper out and Power Lights are Flashing.	79
All the Lights are Flashing.	80
The Printer has Finished Charging the Ink Cartridge, but the Power Light is Still Flashing.	80
The Printer Software Installed with Windows 3.1 Doesn’t Work Correctly After you Upgrade to Windows 95.	80
After you Install your Printing Software, you See the Windows 95 New Hardware Found Window.	80
You See a Spooling Error Message (Windows).	81
You See a Memory Error Message (Macintosh).	81
In Windows 95, the Status Monitor Box does not Appear with the Despooler.	81
A portion of your Image Doesn’t Print (Macintosh).	81
Printing is Too Slow.	82
Your Printer Switches to the Modem Port or Won’t Confirm on the Printer Port (Macintosh).	82
Your Printer Icon Doesn’t Appear in the Chooser (Macintosh).	82
Fixing Paper Problems	83
Paper Desn’t Feed.	83
Multiple Pages Feed at the Same Time.	83
Paper Jams Inside the Printer.	84
Paper Doesn't Eject Fully or is Wrinkled.	84
Solving Miscellaneous Printout Problems	85
Characters are Incorrect or Garbled.	85
The Margins are Incorrect.	85
The Image is Inverted as if Viewed in a Mirror.	85
The Printer Prints Blank Pages.	86
APPENDIX A-USING OPTIONAL INTERFACES	87
Selecting an Interface Board	87
Using Macintosh Interface Boards	88
Using the PC Serial Interface Board	88
Installing Optional Interfaces	89
APPENDIX B-TECHNICAL SPECIFICATIONS	91
Printing	91
Paper	93
Ink Cartridges	95
Mechanical	95
Electrical	96
Environmental	96
Safety Approvals	96
DOS Support	96
Control Panel Settings	97
Control Codes	98
Character Tables	99
GLOSSARY	100