Epson Stylus Pro 3800 Portrait Edition Warranty Statement - Page 5

Terms and Conditions, Limited Warranty for Commercial Products

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Terms and Conditions Limited Warranty for Commercial Products What Is Covered: Epson America, Inc. ("Epson") warrants to the first end-user customer that the Epson Stylus Pro desktop series printer covered by this limited warranty statement, if purchased and used in the United States or Canada, will conform to the manufacturer's specifications and will be free from defects in workmanship and materials for a period of one year from the date of original purchase (proof of purchase required). Epson also warrants that the consumable ink cartridges shipped with the printer will perform to the manufacturer's specified usage, which usage may expire before the expiration of the limited warranty for the Epson printer. What Epson Will Do To Correct Problems: Should your Epson Stylus Pro desktop series printer prove defective during the limited warranty period, please call the toll-free Epson Preferred support line identified in this booklet. This line will be answered during Epson's regular support hours (currently 6:00 am to 6:00 pm Pacific Time, Monday through Friday). When you call, please be prepared to provide the service technician with Proof of Purchase information including the unit serial number and original date of purchase. The service technician will provide telephone diagnostics to determine whether your unit needs repair. If service is required, the technician will advise you which service program will be utilized (the Whole Unit Exchange Program or the Repair Program) and provide detailed instructions for the program. Please see below for highlights of the two service programs. When service involves the exchange of a unit or its parts, the items replaced become the property of Epson. The exchange unit or parts may be new or refurbished to the Epson standard of quality. At Epson's option, an exchange unit may be another model of like kind and quality. Exchange units and parts assume the remaining warranty period of the original Product covered by this limited warranty.

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Terms and Conditions
Limited Warranty for Commercial Products
What Is Covered:
Epson America, Inc. (“Epson”) warrants to the first end-user customer
that the Epson Stylus Pro desktop series printer covered by this limited warranty statement,
if purchased and used in the United States or Canada, will conform to the manufacturer’s
specifications and will be free from defects in workmanship and materials for a period of one
year from the date of original purchase (proof of purchase required). Epson also
warrants that the consumable ink cartridges shipped with the printer will perform to the
manufacturer’s specified usage, which usage may expire before the expiration of the limited
warranty for the Epson printer.
What Epson Will Do To Correct Problems:
Should your Epson Stylus Pro desktop series
printer prove defective during the limited warranty period, please call the toll-free Epson
Preferred support line identified in this booklet. This line will be answered during Epson’s
regular support hours (currently 6:00
AM
to 6:00
PM
Pacific Time, Monday through Friday).
When you call, please be prepared to provide the service technician with Proof of Purchase
information including the unit serial number and original date of purchase. The service
technician will provide telephone diagnostics to determine whether your unit needs repair.
If service is required, the technician will advise you which service program will be utilized (the
Whole Unit Exchange Program or the Repair Program) and provide detailed instructions for the
program. Please see below for highlights of the two service programs. When service involves
the exchange of a unit or its parts, the items replaced become the property of Epson. The
exchange unit or parts may be new or refurbished to the Epson standard of quality. At Epson’s
option, an exchange unit may be another model of like kind and quality. Exchange units and
parts assume the remaining warranty period of the original Product covered by this limited
warranty.