Epson SureColor T7000 User Guide - Page 131

The printer sounds like it is printing, but nothing prints, The print head moves

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SC-T7000 Series/SC-T5000 Series/SC-T3000 Series User's Guide Problem Solver The printer sounds like it is printing, but nothing prints The print head moves, but nothing prints. o Confirm the printer operation Print a nozzle check pattern. Because a nozzle check pattern can be printed without connecting to a computer, you can check the operations and print status for the printer. U "Checking for clogged nozzles" on page 114 Check the next section if the nozzle check pattern is not printed correctly. o Is the message Motor Self Adjustment displayed on the control panel's screen? The printer adjusts the internal motor. Wait for a while without turning off the printer. The nozzle check pattern is not printed correctly. o Perform head cleaning. The nozzles may be clogged. Print a nozzle check pattern again after performing head cleaning. U "Cleaning the print head" on page 115 o Has the printer been left unused for a long time? If the printer has not been used for a long time, the nozzles may have dried up and have been clogged. The prints are not what you expected Print quality is poor, uneven, too light, or too dark. o Are the print head nozzles clogged? If the nozzles are clogged, specific nozzles do not fire ink and the print quality declines. Print a nozzle check pattern. U "Checking for clogged nozzles" on page 114 o Was Head Alignment performed? With bidirectional printing, the print head prints while moving left and right. If the print head is misaligned, ruled lines may be misaligned accordingly. If vertical ruled lines are misaligned with bidirectional printing, perform Head Alignment. U "Minimizing Print Misalignments (Head Alignment)" on page 116 o Are you using a genuine Epson ink cartridge? This printer is developed for use with Epson ink cartridges. If you use non-Epson ink cartridges, the prints may smear, or the color of the printed image may be changed because the remaining ink level is not correctly detected. Be sure to use the correct ink cartridge. o Are you using an old ink cartridge? The print quality declines when an old ink cartridge is used. Replace the old ink cartridge with a new one. We recommend using all the ink in the cartridge before the expiry date printed on the package (within a year of installation). o Have the ink cartridges been shaken? The ink cartridges for this printer contain pigment inks. Shake the cartridges thoroughly before installing them in the printer. We also recommend that you remove and shake the installed ink cartridges once every three months to ensure print quality. U "Replacing Ink Cartridges" on page 119 o Are the Media Type settings correct? Print quality is affected if the Media Type you have selected in the Printer Settings screen (Windows) or Print screen (Mac OS X) in the printer driver does not match with the paper that is loaded in the printer. Be sure to match the media type setting with the paper that is loaded in the printer. o Did you select a low quality mode (such as Speed) as the Print Quality? If the options selected for Print Quality > Advanced Settings place priority on speed, quality will be sacrificed for print speed, potentially causing print quality to decline. To improve print quality, select Resolution options that give priority to quality. o Is color management enabled? Enable color management. U "Color Management Printing" on page 84 131

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The printer sounds like it is
printing, but nothing prints
The print head moves, but nothing
prints.
o
Confirm the printer operation
Print a nozzle check pattern. Because a nozzle check
pattern can be printed without connecting to a
computer, you can check the operations and print
status for the printer.
U
“Checking for clogged
nozzles” on page 114
Check the next section if the nozzle check pattern is
not printed correctly.
o
Is the message Motor Self Adjustment
displayed on the control panel’s screen?
The printer adjusts the internal motor. Wait for a while
without turning off the printer.
The nozzle check pattern is not
printed correctly.
o
Perform head cleaning.
The nozzles may be clogged. Print a nozzle check
pattern again after performing head cleaning.
U
“Cleaning the print head” on page 115
o
Has the printer been left unused for a long
time?
If the printer has not been used for a long time, the
nozzles may have dried up and have been clogged.
The prints are not what you
expected
Print quality is poor, uneven, too
light, or too dark.
o
Are the print head nozzles clogged?
If the nozzles are clogged, specific nozzles do not fire
ink and the print quality declines. Print a nozzle check
pattern.
U
“Checking for clogged nozzles” on page 114
o
Was Head Alignment performed?
With bidirectional printing, the print head prints while
moving left and right. If the print head is misaligned,
ruled lines may be misaligned accordingly. If vertical
ruled lines are misaligned with bidirectional printing,
perform Head Alignment.
U
“Minimizing Print Misalignments (Head
Alignment)” on page 116
o
Are you using a genuine Epson ink cartridge?
This printer is developed for use with Epson ink
cartridges. If you use non-Epson ink cartridges, the
prints may smear, or the color of the printed image
may be changed because the remaining ink level is
not correctly detected. Be sure to use the correct ink
cartridge.
o
Are you using an old ink cartridge?
The print quality declines when an old ink cartridge is
used. Replace the old ink cartridge with a new one. We
recommend using all the ink in the cartridge before
the expiry date printed on the package (within a year
of installation).
o
Have the ink cartridges been shaken?
The ink cartridges for this printer contain pigment
inks. Shake the cartridges thoroughly before
installing them in the printer.
We also recommend that you remove and shake the
installed ink cartridges once every three months to
ensure print quality.
U
“Replacing Ink Cartridges” on page 119
o
Are the Media Type settings correct?
Print quality is affected if the
Media Type
you have
selected in the Printer Settings screen (Windows) or
Print screen (Mac OS X) in the printer driver does not
match with the paper that is loaded in the printer. Be
sure to match the media type setting with the paper
that is loaded in the printer.
o
Did you select a low quality mode (such as
Speed) as the Print Quality?
If the options selected for
Print Quality
>
Advanced
Settings
place priority on speed, quality will be
sacrificed for print speed, potentially causing print
quality to decline. To improve print quality, select
Resolution
options that give priority to quality.
o
Is color management enabled?
Enable color management.
U
“Color Management Printing” on page 84
SC-T7000 Series/SC-T5000 Series/SC-T3000 Series
User's Guide
Problem Solver
131