Epson TM-S1000 Product Information Guide - Page 6

Epson CaptureOne Single Feed Error and Information Codes Status messages DOCUMENT LED (Green) Waiting for paper insertion 160 ms intervals ERROR LED (Orange) Waiting for paper removal 160 ms intervals Cause and Solution The scanner is waiting for a check to be inserted. Insert a sheet for scanning. Cause and Solution This occurs when paper is sensed by the paper length, middle, franking, or ejection sensor during initialization of the scanner. Remove paper from pocket. Recoverable errors ERROR LED (Orange) Cause and Solution Mechanism position error Approx. 320 ms This occurs when the SF, franking, or pocket switch board sensor detect an error during initialization of the scanner. Paper jam error 320 ms intervals The scanner can recover from this error if an instruction is sent from the driver or if the scanner is turned off, the error is cleared, and the scanner is turned back on. One of 5 things has happened: 1. Paper has been detected during initialization. 2. The paper length, middle, franking, or ejection sensor detected a paper-feed error. 3. The SF failed to feed the sheet. 4. The check was too short or too long. 5. The cover was open during check feeding. Document read error 320 ms intervals Remove the jammed sheet, be sure the cover is closed, and send an instruction from the driver or turn the scanner off and back on again. For this error to occur, the user must select that this error stop reading under any of the following circumstances: 1. Double-feeding was detected. 2. Incorrect check paper insertion was detected. 3. The scanner detected external noise. After the cause of the error is fixed, the scanner can recover from the error if it receives an instruction from the driver, if the scanner is turned off and back on, or if the franker cover is opened and the check is removed. Unrecoverable errors ERROR LED (Orange) Cause and Required Action CPU execution error Approx. 320 ms The CPU is trying to execute an order to an invalid address. Turn off power as soon as possible. ERROR LED (Orange) High voltage error Low voltage error Communication device error Drive circuit error Cause and Required Action Power supply voltage is too high. Turn off power as soon as possible. Power supply voltage is too low. Turn off power as soon as possible. An error has occured with a communication device. Turn off power as soon as possible. An image scanner error has occurred. Turn off power as soon as possible. Sensors Paper feed direction (A) SF sensor (B) Paper length sensor (C) Middle sensor (D) Franking sensor (E) Eject sensor (F) Main pocket nearly full sensor (G) Sub pocket nearly full sensor (H) Scanner cover open sensor Paper feed direction (I) Franker cover open sensor (J) Franking cartridge sensor (K) Franking cartridge position sensor (L) Pocket switching board sensor (M) Hopper position sensor (N) Image scanner unit (O) MICR unit (P) Franking unit Related Documentation Epson TM-S1000 Single Feed Specification Epson TM-S1000 Single Feed Service Manual Epson TM-S1000 Single Feed Parts Price List Epson TM-S1000 Single Feed Technical Reference Guide Epson Franking Cartridge EFC-01 Specification Read/write or Memory overwrite error Approx. 5120 ms A read/write check did not end normally or an error occured during a memory overwrite. Turn off power as soon as possible. 7/09 Epson CaptureOne Single Feed - 5