Epson VS410 User Manual - Page 102

Solutions to Problems with the Remote Control, Solutions to Password Problems, Where to Get Help

Page 102 highlights

Solutions to Problems with the Remote Control If the projector does not respond to remote control commands, try the following solutions: • Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries. • Make sure you are operating the remote control within the reception angle and range of the projector. • Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up. • Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment. • If available, turn off one of the remote receivers in the projector's menu system, or check if all the remote receivers were turned off. • If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors). • If you lose the remote control, you can order another one from Epson. Parent topic: Solving Projector or Remote Control Operation Problems Related references Projector Feature Settings - Settings Menu Projector Setup and Installation Options Remote Control Operation Solutions to Password Problems If you cannot enter or remember a password, try the following solutions: • You may have turned on password protection without first setting a password. Try entering 0000 using the remote control. • If you have entered an incorrect password too many times and see a message displaying a request code, write down the code and contact Epson. • If you lose the remote control you cannot enter a password. Order a new one from Epson. Parent topic: Solving Projector or Remote Control Operation Problems Where to Get Help If you need to contact Epson for technical support services, use the following support options. 102

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Solutions to Problems with the Remote Control
If the projector does not respond to remote control commands, try the following solutions:
• Check that the remote control batteries are installed correctly and have power. If necessary, replace
the batteries.
• Make sure you are operating the remote control within the reception angle and range of the projector.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release
the button to wake the remote control up.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the
projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• If available, turn off one of the remote receivers in the projector's menu system, or check if all the
remote receivers were turned off.
• If you assigned an ID number to the remote control to operate multiple projectors, you may need to
check or change the ID setting (feature not available with all projectors).
• If you lose the remote control, you can order another one from Epson.
Parent topic:
Solving Projector or Remote Control Operation Problems
Related references
Projector Feature Settings - Settings Menu
Projector Setup and Installation Options
Remote Control Operation
Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering
0000
using
the remote control.
• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson.
• If you lose the remote control you cannot enter a password. Order a new one from Epson.
Parent topic:
Solving Projector or Remote Control Operation Problems
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
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