Epson WorkForce Pro WF-4830 Users Guide - Page 321
Border Appears on Borderless Prints, Incorrect Characters Print, Parent topic, Related tasks, Windows
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• Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend to include the dust or stains. • Load paper in the correct direction and slide the edge guides against the edges of the paper. • Select the appropriate original size in the copy settings. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions: • Make sure you are printing on a compatible borderless paper type and size. Note: For custom paper sizes, make sure you select a supported borderless page width. • Windows: Make sure you selected the Borderless setting in your printer software. • Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software. • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. • Access the Extended Settings (Windows) or Printing Preferences (Mac) and select Remove White Borders. Parent topic: Solving Page Layout and Content Problems Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. 321