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Epson WorkForce Pro WF-5110 User Manual - Page 143

Paper Ejection Problems, Solving Problems Printing from a Computer, Nothing Prints

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Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. • If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer (Rear Cover) Paper Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. 143

Section	Page
Contents	3
Product Basics	10
Using the Control Panel	10
Control Panel Buttons and Lights	10
Status Icons	11
Setting a Password and Locking the Control Panel	12
Entering Characters on the LCD Screen	13
Changing LCD Screen Language	13
Adjusting the Screen Contrast	14
Product Parts Locations	15
Printer Parts - Top	15
Printer Parts - Inside	17
Printer Parts - Back	17
Using Eco Mode	18
Changing the Eco Settings	18
Changing the Sleep Timer Settings	19
Changing the Power Off Timer Settings	20
Epson Connect Solutions for Smartphones, Tablets, and More	21
Using Epson Email Print	21
Using the Epson iPrint Mobile App	22
Using Epson Remote Print	22
Using AirPrint	23
Using Google Cloud Print	23
Wi-Fi or Wired Networking	25
Wi-Fi Infrastructure Mode Setup	25
Selecting Wireless Network Settings From the Control Panel	26
Wi-Fi Direct Mode Setup	28
Enabling Wi-Fi Direct Mode	29
Wi-Fi Protected Setup (WPS)	31
Using WPS to Connect to a Network	31
Printing a Network Status Sheet	32
Changing or Updating Network Connections	33
Accessing the Web Config Utility	33
Changing a USB Connection to a Wi-Fi Connection	34
Changing a Wi-Fi Connection to a Wired Network Connection	34
Connecting to a New Wi-Fi Router	35
Disabling Wi-Fi Features	35
Loading Paper	37
Loading Paper for Documents in the Cassette	37
Loading Paper for Photos in the Cassette	41
Loading Paper and Envelopes in the Rear Paper Feed Slot	45
Paper Loading Capacity	50
Available Epson Papers	51
Selecting the Paper Settings for Each Source - Control Panel	53
Paper Type Settings	54
Selecting Default Paper Settings - Administrator	54
Selecting the Paper Source Settings - Administrator	55
Paper Source Settings Options	56
Selecting Universal Print Settings	57
Universal Print Settings Options	58
Installing and Enabling the Optional Second Paper Cassette	58
Installing the Optional Second Paper Cassette	58
Printing From a Computer	60
Printing with Windows	60
Selecting Basic Print Settings - Windows	60
Paper Source Options - Windows	62
Print Quality Options - Windows	63
Multi-Page Printing Options - Windows	63
Selecting Double-sided Printing Settings - Windows	64
Double-sided Printing Options - Windows	66
Print Density Adjustments - Windows	67
Selecting Additional Layout and Print Options - Windows	68
Custom Color Correction Options - Windows	70
Image Options and Additional Settings - Windows	71
Header/Footer Settings - Windows	71
Selecting a Printing Preset - Windows	72
Selecting Extended Settings - Windows	74
Printing Your Document or Photo - Windows	75
Selecting Default Print Settings - Windows	76
Changing the Language of the Printer Software Screens	77
Changing Automatic Update Options	78
Printing with OS X	79
Selecting Basic Print Settings - OS X	80
Paper Source Options - OS X	84
Print Quality Options - OS X	84
Print Options - OS X	84
Selecting Page Setup Settings - OS X	85
Selecting Print Layout Options - OS X	86
Selecting Double-sided Printing Settings - OS X	87
Double-sided Printing Options and Adjustments - OS X	88
Managing Color - OS X	89
Color Matching and Color Options - OS X	90
Selecting Printing Preferences - OS X	91
Printing Preferences - OS X	92
Printing Your Document or Photo - OS X	93
Checking Print Status - OS X	94
Cancelling Printing Using a Product Button	95
Replacing Ink Cartridges and Maintenance Boxes	96
Check Cartridge and Maintenance Box Status	96
Checking Cartridge Status on the LCD Screen	96
Checking Cartridge and Maintenance Box Status with Windows	97
Checking Cartridge and Maintenance Box Status with OS X	100
Purchase Epson Ink Cartridges and Maintenance Box	102
Ink Cartridge and Maintenance Box Part Numbers	102
Removing and Installing Ink Cartridges	103
Printing With Black Ink and Expended Color Cartridges	107
Printing With Expended Color Cartridges - Windows	107
Printing With Expended Color Cartridges - OS X	108
Conserving Low Black Ink with Windows	109
Replacing the Maintenance Box	110
Adjusting Print Quality	113
Print Head Maintenance	113
Print Head Nozzle Check	113
Checking the Nozzles Using the Product Control Panel	113
Checking the Nozzles Using a Computer Utility	115
Print Head Cleaning	117
Cleaning the Print Head Using the Product Control Panel	118
Cleaning the Print Head Using a Computer Utility	119
Print Head Alignment	121
Aligning the Print Head Using the Product Control Panel	121
Aligning the Print Head Using a Computer Utility	122
Cleaning the Paper Guide	124
Cleaning and Transporting Your Product	125
Cleaning the Product	125
Transporting Your Product	125
Solving Problems	127
Checking for Software Updates	127
Product Status Messages	128
Running a Product Check	129
Resetting Control Panel Defaults	130
Solving Setup Problems	131
Noise After Ink Installation	132
Software Installation Problems	132
Solving Network Problems	132
Product Cannot Connect to a Wireless Router or Access Point	133
Network Software Cannot Find Product on a Network	134
Product Does Not Appear in OS X Printer Window	135
Cannot Print Over a Network	135
Solving Paper Problems	136
Paper Feeding Problems	137
Paper Jam Problems Inside the Product	137
Paper Jam Problems in the Cassette	139
Paper Jam Problems in the Duplexer (Rear Cover)	141
Paper Ejection Problems	143
Solving Problems Printing from a Computer	143
Nothing Prints	143
Product Icon Does Not Appear in Windows Taskbar	144
Printing is Slow	145
Solving Page Layout and Content Problems	146
Inverted Image	146
Too Many Copies Print	147
Blank Pages Print	147
Incorrect Margins on Printout	147
Incorrect Characters Print	148
Incorrect Image Size or Position	148
Slanted Printout	149
Solving Print Quality Problems	149
White or Dark Lines in Printout	150
Blurry or Smeared Printout	150
Faint Printout or Printout Has Gaps	152
Grainy Printout	152
Incorrect Colors	153
When to Uninstall Your Product Software	154
Uninstalling Printing Software - Standard Epson Printer Software - Windows	154
Uninstalling Product Software - OS X	155
Where to Get Help	156
Technical Specifications	157
Windows System Requirements	157
OS X System Requirements	158
Printing Specifications	158
Paper Specifications	158
Printable Area Specifications	159
Ink Cartridge Specifications	161
Dimension Specifications	162
Electrical Specifications	162
Environmental Specifications	163
Interface Specifications	163
Network Interface Specifications	163
Safety and Approvals Specifications	164
Notices	165
Important Safety Instructions	165
General Printer Safety Instructions	165
Ink Cartridge Safety Instructions	167
LCD Screen Safety Instructions	167
Wireless Connection Safety Instructions	168
FCC Compliance Statement	168
Software Notice	169
Trademarks	171
Copyright Notice	172
libTIFF Software Acknowledgment	172
A Note Concerning Responsible Use of Copyrighted Materials	173
Default Delay Times for Power Management for Epson Products	173