Solving Problems
....................................................................................................................................
189
Checking for Software Updates
........................................................................................................
189
Product Status Messages
................................................................................................................
190
Running a Product Check
................................................................................................................
191
Resetting Control Panel Defaults
.....................................................................................................
192
Solving Setup Problems
...................................................................................................................
194
Noise After Ink Installation
...........................................................................................................
194
Software Installation Problems
....................................................................................................
194
Control Panel Setup Problems
....................................................................................................
195
Solving Network Problems
...............................................................................................................
195
Product Cannot Connect to a Wireless Router or Access Point
..................................................
195
Network Software Cannot Find Product on a Network
.................................................................
196
Product Does Not Appear in Mac OS X Printer Window
..............................................................
197
Cannot Print Over a Network
.......................................................................................................
198
Cannot Scan Over a Network
......................................................................................................
198
Solving Copying Problems
...............................................................................................................
199
Product Makes Noise, But Nothing Copies
..................................................................................
199
Product Makes Noise When It Sits for a While
.............................................................................
200
Solving Paper Problems
...................................................................................................................
200
Paper Feeding Problems
.............................................................................................................
200
Paper Jam Problems
...................................................................................................................
201
Paper Ejection Problems
.............................................................................................................
202
Solving Problems Printing from a Computer
.....................................................................................
202
Nothing Prints
..............................................................................................................................
203
Product Icon Does Not Appear in Windows Taskbar
...................................................................
204
Error After Cartridge Replacement
..............................................................................................
204
Printing is Slow
............................................................................................................................
205
Solving Page Layout and Content Problems
....................................................................................
206
Inverted Image
.............................................................................................................................
206
Too Many Copies Print
................................................................................................................
206
Blank Pages Print
........................................................................................................................
207
Incorrect Margins on Printout
.......................................................................................................
207
Border Appears on Borderless Prints
..........................................................................................
208
8