Epson XP-970 Start Here - Installation Guide - Page 3

5 Slide the side edge guides against the paper, but not too tightly. Make sure the paper is under the tabs on the side edge guides. Cassette 1 Cassette 2 6 Keep the cassette flat as you insert it all the way. 4 When you see the Select Your Connection screen, select one of the following and follow the on-screen instructions: • Wireless connection In most cases, the software installer automatically attempts to set up your wireless connection. If setup is unsuccessful, you may need to enter your network name (SSID) and password. • Direct USB connection Make sure you have a USB cable (not included). • Wired network connection Make sure you have an Ethernet cable (not included). Cassette 1 Cassette 2 7 Select the paper settings on the product's control panel. 5 Install software Note: • If you are using a Mac or your computer does not have a CD/DVD drive, an Internet connection is required to obtain the product software. • To print from a Chromebook™, go to www.epson.com/support/gcp (U.S.) or www.epson.ca/support/gcp (Canada) for instructions. Firmware Update Notice: Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure your printer functions as designed. Your printer was designed to work only with genuine Epson ink cartridges, therefore some updates may affect the functionality of third-party ink. 1 Make sure the product is NOT CONNECTED to your computer. Windows®: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Insert the product CD (Windows only) or download and run your product's software package. For the latest software, visit www.epson.com/support/xp970 (U.S.) or www.epson.ca/support/xp970 (Canada). 3 Follow the instructions on the computer screen to run the setup program. Mobile and voice-activated printing • Print directly from your iOS device. Simply connect your printer and device to the same network and tap the action icon to select the print option. • Print directly from your Android™ (v4.4 or later) device*. Simply connect your printer and device to the same network and tap the menu icon to select the print option. • Print from wherever you are, next to your printer or remotely, with Epson Connect™ and Google Cloud Print™. Learn more at www.epson.com/connect (U.S.) or www.epson.ca/connect (Canada). • Use voice-activated assistants to print a variety of creative and everyday items from your Epson product. Simply add your product to an Epson Connect account, then link the account to a voice-activated assistant. See www.epson.com/voice (U.S.) or www.epson.ca/voice (Canada) for more information. * May require the Epson Print Enabler or Mopria Print Service app from Google Play™. Any problems? Network setup was unsuccessful. • Print a network connection report to identify network problems and solutions. See your online User's Guide for instructions. • Make sure you select the right network name (SSID). • Restart your router (turn it off and then on), then try to connect to it again. • If you see a firewall alert message, click Unblock or Allow to let setup continue. • If your network has security enabled, make sure you enter your network password (WEP key or WPA passphrase) correctly. Be sure to enter your password in the correct case. There are lines or incorrect colors in my printouts. Run a nozzle check to see if there are any gaps in the printout. Then clean the print head, if necessary. See the online User's Guide for more information.