Fisher and Paykel CI304PTX4 User Guide - Page 32

Troubleshooting, PROBLEM, POSSIBLE CAUSES, WHAT TO

Get Fisher and Paykel CI304PTX4 PDF manuals and user guides View all Fisher and Paykel CI304PTX4 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 32 highlights

TROUBLESHOOTING PROBLEM The cooktop cannot be turned on. POSSIBLE CAUSES No power. The touch controls are unresponsive. The controls are locked. The touch controls are difficult to operate. The glass is being scratched. There may be a slight film of water over the controls or you may be using the tip of your finger when touching the controls. Rough-edged cookware. Unsuitable, abrasive scourer or cleaning products being used. WHAT TO DO Make sure the cooktop is connected to the power supply and that it is switched on at the wall. Check whether there is a power outage in your home or area. If you've checked everything and the problem persists, call your Authorized Service Centre or Customer Care. Unlock the controls. See section 'Safety features' for instructions. Make sure the touch control area is dry and use the ball of your finger when touching the controls. Use cookware with flat and smooth bases. See 'Suitable cookware material'. See 'Care and cleaning'. Some or all displays flash and there is a continuous beep. Liquid has spilled onto the touch control area. There are objects (eg utensils) on the touch control area. Switch the power to the cooktop off at the wall and see 'Care and cleaning' for instructions. Remove the objects from the touch control area. Pans do not become hot. The heat setting display comes on, but the does not flash when I remove a pan. -0- shows in the timer display when I turn on the cooktop. 32 Several touch controls are registering continuous contact (eg due to someone resting their hand or arm on the touch control area). The cooktop is in 'Display mode' Remove the cause of continuous contact. Contact Customer Care or your Authorized Service Centre.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
The cooktop cannot
be turned on.
No power.
Make sure the cooktop is
connected to the power
supply and that it is switched
on at the wall. Check whether
there is a power outage in
your home or area. If you’ve
checked everything and the
problem persists, call your
Authorized Service Centre or
Customer Care.
The touch controls
are unresponsive.
The controls are locked.
Unlock the controls. See
section 'Safety features'
for instructions.
The touch controls are
difficult to operate.
There may be a slight film of
water over the controls or
you may be using the tip of
your finger when touching
the controls.
Make sure the touch control
area is dry and use the ball
of your finger when touching
the controls.
The glass is
being scratched.
Rough-edged cookware.
Use cookware with flat and
smooth bases. See 'Suitable
cookware material'.
Unsuitable, abrasive scourer or
cleaning products being used.
See 'Care and cleaning'.
Some or all displays
flash
and there is a
continuous beep.
Liquid has spilled onto the
touch control area.
Switch the power to the
cooktop off at the wall and
see 'Care and cleaning'
for instructions.
There are objects (eg utensils)
on the touch control area.
Remove the objects from the
touch control area.
Several touch controls are
registering continuous contact
(eg due to someone resting
their hand or arm on the touch
control area).
Remove the cause of
continuous contact.
Pans do not become
hot. The heat setting
display comes on, but
the
does not flash
when I remove a pan.
-0-
shows in the timer
display when I turn on
the cooktop.
The cooktop is in ‘Display mode’
Contact Customer Care
or your Authorized
Service Centre.
32