Fisher and Paykel DD24DCTX6 User Guide - Page 32

Possible Cause

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US CA 30 Troubleshooting Problem Continuous beeping Intermittent beeping DishDrawer® will not start Excess water in the DishDrawer® Water marks on the dishes DishDrawer® interior is stained Dishes did not dry No detergent dispensed Excessive motor noise Possible Cause A fault has occurred. DishDrawer® is in pause mode. Power supply is not connected. The drawer is not closed properly. Keylock or Childlock feature is on. button not pressed. Drain hose(s) bent or kinked. Blocked filters. Rinse agent depleted. Rinse agent setting too low. DishDrawer® overloaded/ incorrectly loaded. Insufficient or no salt in the water softener (DD24-H models only). Some foods, like tomato based products, may stain the inside of the DishDrawer®. Incorrect loading. Rinse agent depleted. Rinse agent setting too low. Eco wash program used. Detergent dispenser was wet when loaded. The filter plate and/or spray arm is incorrectly placed. No water in the motor area. What to do Refer to the 'Fault codes' section. Close the DishDrawer® and press the button. Connect the power supply. Ensure the drawer is firmly closed. Turn the Keylock or Childlock off. Hold down the / button until the symbol disappears from the LCD screen or the light above the / button disappears. Press the button. Straighten the drain hose(s). Clean the filter plate/drain filter. Refer to the 'User maintenance instructions' section. Refill the rinse agent dispenser. Increase the rinse agent setting. Refer to the section on loading. Ensure there is enough salt in the water softener and/or increase the water softener setting. Pre-rinse dishes before placing in the DishDrawer®. Alternatively, using the Rinse program after adding the dishes may minimize staining. Ensure the dishes are not nesting together. Refill the rinse agent dispenser. Increase the rinse agent setting. Choose a standard wash program. Clean the dispenser and ensure the dispenser is dry when adding detergent. Refer to the 'User maintenance instructions' section for details on correct placement. This usually occurs on the first use or when the DishDrawer® has not been used for long periods of time. Run the DishDrawer® through a wash program.

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30
Troubleshooting
Problem
Possible Cause
What to do
Continuous
beeping
A fault has occurred.
Refer to the ‘Fault codes’ section.
Intermittent
beeping
DishDrawer® is in pause
mode.
Close the DishDrawer® and press the
button.
DishDrawer® will
not start
Power supply is not
connected.
Connect the power supply.
The drawer is not closed
properly.
Ensure the drawer is firmly closed.
Keylock or Childlock feature
is on.
Turn the Keylock or Childlock off.
Hold
down the
/
button until the
symbol
disappears from the LCD screen or the light
above the
/
button disappears.
button not pressed.
Press the
button.
Excess water in the
DishDrawer®
Drain hose(s) bent or
kinked.
Straighten the drain hose(s).
Blocked filters.
Clean the filter plate/drain filter.
Refer to the
‘User maintenance instructions’ section.
Water marks on the
dishes
Rinse agent depleted.
Refill the rinse agent dispenser.
Rinse agent setting too low.
Increase the rinse agent setting.
DishDrawer® overloaded/
incorrectly loaded.
Refer to the section on loading.
Insufficient or no salt in the
water softener (DD24-H
models only).
Ensure there is enough salt in the water
softener and/or increase the water
softener setting.
DishDrawer®
interior is stained
Some foods, like tomato
based products, may
stain the inside of the
DishDrawer®.
Pre-rinse dishes before placing in the
DishDrawer®. Alternatively, using the Rinse
program after adding the dishes may
minimize staining.
Dishes did not dry
Incorrect loading.
Ensure the dishes are not nesting together.
Rinse agent depleted.
Refill the rinse agent dispenser.
Rinse agent setting too low.
Increase the rinse agent setting.
Eco wash program used.
Choose a standard wash program.
No detergent
dispensed
Detergent dispenser was
wet when loaded.
Clean the dispenser and ensure the
dispenser is dry when adding detergent.
Excessive motor
noise
The filter plate and/or spray
arm is incorrectly placed.
Refer to the ‘User maintenance instructions’
section for details on correct placement.
No water in the motor area.
This usually occurs on the first use or when
the DishDrawer® has not been used for
long periods of time.
Run the DishDrawer®
through a wash program.
US CA