Fisher and Paykel DD24DCTX7 BOOK USER DISHDRAWER PH7 (EN) (English) - Page 34

Troubleshooting

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30 Troubleshooting Problem Unclean dishes Foaming Water leaking Possible cause What to do Wash program unsuitable for the load. See your 'Quick start guide' for a suitable wash program, or the soils were too heavily baked on and dishes may need soaking. Spray arm unable to rotate. Ensure no items are obstructing the spray arm path. Drawer overloaded/ incorrectly loaded. Refer to the section on loading. Filter plate/drain filter is incorrectly inserted. Detergent put in the wrong compartment of the dispenser. See section 'User maintenance instructions'. Detergent must be placed in the large compartment. See section 'Adding detergent' for information. Excess food not removed from dinnerware prior to loading. Scrape all food scraps off dinnerware prior to loading. Unsuitable detergent. Use detergents suitable for automatic dishwashers. See section 'Adding detergent' for examples of suitable and unsuitable detergents. Not enough detergent. See section 'Wash programs and detergent quantities' or follow the detergent manufacturer's instructions. Spray arm holes are blocked. Clean the spray arm. Filter plate/drain filter is blocked. Incorrect amount of detergent. Too much egg in the wash load. Rinse aid setting too high. Rinse aid dispenser plug not closed properly. Drain hose disconnected from waste pipe. Water inlet hose not properly connected. Other leaks. Rinse aid dispenser plug not closed properly. Clean the filter plate and drain filter. See section 'Wash programs and detergent quantities' or follow the detergent manufacturer's instructions. Increase the amount of detergent. Decrease the rinse aid setting. Ensure that the rinse aid dispenser plug is closed tight, with its hand grip pointing straight ahead. See section 'Using rinse aid'. Reconnect the drain hose to the waste pipe. Ensure the inlet hose is connected securely. Turn water and power supplies to the dishwasher off. Call Customer Care or your Authorised Service Centre. See your 'Service and warranty' booklet for contact details. Ensure that the rinse aid dispenser plug is closed tight, with its hand grip pointing straight ahead. See section 'Using rinse aid'.

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30
Troubleshooting
Problem
Possible cause
What to do
Unclean dishes
Wash program unsuitable
for the load.
See your ‘Quick start guide’ for a suitable
wash program, or the soils were too heavily
baked on and dishes may need soaking.
Spray arm unable to rotate.
Ensure no items are obstructing the spray
arm path.
Drawer overloaded/
incorrectly loaded.
Refer to the section on loading.
Filter plate/drain filter is
incorrectly inserted.
See section ‘User maintenance instructions’.
Detergent put in the
wrong compartment of the
dispenser.
Detergent must be placed in the large
compartment. See section ‘Adding detergent’
for information.
Excess food not removed
from dinnerware prior to
loading.
Scrape all food scraps off dinnerware prior to
loading.
Unsuitable detergent.
Use detergents suitable for automatic
dishwashers. See section ‘Adding detergent’
for examples of suitable and unsuitable
detergents.
Not enough detergent.
See section ‘Wash programs and detergent
quantities’
or follow the detergent
manufacturer’s instructions.
Spray arm holes are blocked.
Clean the spray arm.
Filter plate/drain filter is
blocked.
Clean the filter plate and drain filter.
Foaming
Incorrect amount of
detergent.
See section ‘Wash programs and detergent
quantities’
or follow the detergent
manufacturer’s instructions.
Too much egg in the wash
load.
Increase the amount of detergent.
Rinse aid setting too high.
Decrease the rinse aid setting.
Rinse aid dispenser plug not
closed properly.
Ensure that the rinse aid dispenser plug is
closed tight, with its hand grip pointing
straight ahead. See section ‘Using rinse aid’.
Water leaking
Drain hose disconnected
from waste pipe.
Reconnect the drain hose to the waste pipe.
Water inlet hose not
properly connected.
Ensure the inlet hose is connected securely.
Other leaks.
Turn water and power supplies to the
dishwasher off.
Call Customer Care or your
Authorised Service Centre. See your ‘Service
and warranty’ booklet for contact details.
Rinse aid dispenser plug not
closed properly.
Ensure that the rinse aid dispenser plug is
closed tight, with its hand grip pointing
straight ahead. See section ‘Using rinse aid’.