Fisher and Paykel OR36SCI6X1 User Guide - Page 69

Troubleshooting, PROBLEM, POSSIBLE CAUSES, WHAT TO

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TROUBLESHOOTING Troubleshooting chart If there is a problem, check the chart below to see if you can fix it. If the problem cannot be fixed or persists, call your FIsher & Paykel trained and supported service technician or customer service. PROBLEM General The oven does not work. POSSIBLE CAUSES WHAT TO DO No power. The clock has not been set. Check that the mains power supply (wall switch) is turned on, the fuse has not tripped and there is no power outage in your area. The oven will not work unless the clock is set. See 'Setting the clock'. The oven does not work but the display is lit. The oven is set for automatic cooking. The oven is in Demo Mode. See 'Auto cook' for instructions. Contact Customer Care. One or all of the lights do not come on, but the oven works. The oven light bulb(s) have blown. Replace the light bulb(s). See 'Care and cleaning' for instructions. The door is not correctly fitted. The oven is in Sabbath setting and the 'Light off' option has been saved. The temperature indicator is blank and the oven control dials are unresponsive. The oven is not heating. The control panel is locked. The door is not properly closed or it is opened too frequently during cooking. A glass pane in the oven door has cracked, chipped, or shattered. Incorrect cleaning or the edge of the glass hitting against something. See 'Care and cleaning' for instructions on fitting the door correctly. To quit Sabbath setting, press and hold CANCEL. See 'User preference settings' for instructions on changing the 'Light off' option. See 'Locking the oven controls' for instructions. The heating elements are disabled while the door is open. Make sure the door is properly closed and avoid opening it frequently during cooking. You must NOT use the oven. Call your Fisher & Paykel trained and supported service technician or Customer Care. 67

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TROUBLESHOOTING
Troubleshooting chart
If there is a problem, check the chart below to see if you can fix it. If the problem cannot
be fixed or persists, call your FIsher & Paykel trained and supported service technician
or customer service.
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
General
The oven does not
work.
No power.
Check that the mains power
supply (wall switch) is turned
on, the fuse has not tripped
and there is no power outage in
your area.
The clock has not been set.
The oven will not work unless
the clock is set. See 'Setting the
clock'.
The oven does not
work but the display
is lit.
The oven is set for automatic
cooking.
The oven is in Demo Mode.
See 'Auto cook' for instructions.
Contact Customer Care.
One or all of the
lights do not come
on, but the oven
works.
The oven light bulb(s) have
blown.
Replace the light bulb(s). See
‘Care and cleaning’ for
instructions.
The door is not correctly
fitted.
See ‘Care and cleaning’ for
instructions on fitting the door
correctly.
The oven is in Sabbath
setting and the ‘Light off’
option has been saved.
To quit Sabbath setting,
press and hold CANCEL. See
'User preference settings' for
instructions on changing the
‘Light off’ option.
The temperature
indicator is blank and
the oven control dials
are unresponsive.
The control panel is locked.
See 'Locking the oven controls'
for instructions.
The oven is not
heating.
The door is not properly
closed or it is opened too
frequently during cooking.
The heating elements are
disabled while the door is open.
Make sure the door is properly
closed and avoid opening it
frequently during cooking.
A glass pane in
the oven door has
cracked, chipped, or
shattered.
Incorrect cleaning or the
edge of the glass hitting
against something.
You must NOT use the oven.
Call your Fisher & Paykel
trained and supported service
technician or Customer Care.