Frigidaire FFGF3012TW Complete Owner s Guide - Page 31

BEFORE YOU CALL Problem Cause / Solution Surface burners do not ignite. Surface control knob was not completely turned to LITE ( ). Push in and turn the surface control knob to LITE until the burner ignites and then turn the control knob to the desired flame size. Burner ports are clogged. With the burner OFF and cool, use a small-gauge wire or needle to clean the burner head slots and ignition ports. See"Cleaning the cooktop and surface burners" in the Care & Cleaning section on page 25 for additional cleaning instructions. Range power cord is disconnected from outlet (electric ignition models only). Be sure the power cord is securely plugged into the power outlet. Circuit is broken. Check breaker box or fuse box. Electrical power outage. Burners may be lit manually. See "Setting surface controls" on page 15. Surface burner flame is too high. Surface control knob is set too high. Adjust to a lower flame setting. Burner caps are not seated properly. Check that all surface burner caps are level and seated correctly on the surface burner heads. See"Cleaning the cooktop and surface burners" in the Care & Cleaning section on page 25 for additional cleaning instructions. Incorrect L.P. conversion. Refer to L.P. conversion kit instructions to correct. Surface burner flame is orange. Dust particles in main gas line. Allow the burner to operate a few minutes until flame turns blue. In coastal areas, a slightly orange flame is unavoidable due to salt content in the air. Incorrect L.P. conversion. Refer to L.P. conversion kit instructions to correct. Other Problems Appliance is not level. Be sure the floor is level, strong, and stable enough to adequately support the range. If the floor is sagging or sloping, contact a carpenter to correct the situation. Poor installation. Place the oven rack in the center of the oven. Place a level on the oven rack. Adjust the leveling legs at the base of the appliance until the rack is level. Kitchen cabinet alignment may make range appear not level. Be sure cabinets are square and have sufficient room for appliance clearance. Cannot move appliance easily. Appliance must be accessible for service. Cabinets not square or are built in too tightly. Contact the builder or installer to make the appliance accessible. Carpet interferes with appliance. Provide sufficient space so the appliance can be lifted over carpet. Installation over carpet is not advised. See the installation instructions for guidelines specific to your appliance. Oven light does not work. Be sure the oven light is secure in the socket. See "Replacing the Oven Light" on page 28. 31