Gateway 6010GZ User Guide - Page 99

Memory card reader, Modem (dial-up

Page 99 highlights

You see a "Not enough memory" error message Close all programs, then restart your notebook. Troubleshooting Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search box , then click the arrow. Memory card reader Drive letter for the memory card slot does not appear in the My Computer window ■ Reboot your notebook. Modem (dial-up) Your modem does not dial or does not connect ■ Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See "Right" on page 12 to make sure that the connections have been made correctly. ■ Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone. ■ Make sure that the modem cable is less than 6 feet (1.8 meters) long. ■ Remove any line splitters or surge protectors from your telephone line, then check for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that all messages are cleared and call waiting is disabled before using the modem. Contact your telephone service to get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set appropriately. www.gateway.com 93

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93
www.gateway.com
Troubleshooting
You see a “Not enough memory” error message
Close all programs, then restart your notebook.
Memory card reader
Drive letter for the memory card slot does not appear in the My
Computer window
Reboot your notebook.
Modem (dial-up)
Your modem does not dial or does not connect
Make sure that the modem cable is plugged into the modem jack
and not the Ethernet network jack. See
“Right” on page 12
to make
sure that the connections have been made correctly.
Make sure that your notebook is connected to the telephone line
and the telephone line has a dial tone.
Make sure that the modem cable is less than 6 feet (1.8 meters) long.
Remove any line splitters or surge protectors from your telephone
line, then check for a dial tone by plugging a working telephone into
the telephone wall jack.
If you have additional telephone services such as call waiting, call
messaging, or voice mail, make sure that all messages are cleared and
call waiting is disabled before using the modem. Contact your
telephone service to get the correct code to temporarily disable the
service. Also make sure that the modem dialing properties are set
appropriately.
Help and
Support
For more information about troubleshooting memory
errors, click
Start
, then click
Help and Support
. Type the
keyword
memory error
in the
Search
box
, then click the arrow.