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GE 29451 User Guide - Page 44

Troubleshooting Guide

UPC - 044319294514

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TROUBLESHOOTING GUIDE In case of difficulty, please check the following Troubleshooting Guide before seeking service. Problem No dial tone Solution • Check installation: -- Are the telephone line cords connected to the phone and the wall jack? Are they damaged? • Does the hook switch pop up when the handset is lifted? • Check the SPEAKERPHONE button. Is the indicator off? • Is the pulse/tone mode programmed correctly? Pulse or tone may not be compatible with your local dialing service. • Disconnect the phone from the wall jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service. Dial tone is OK, but the • Make sure the pulse/tone mode is programmed correctly. phone does not dial out. You cannot be heard by the other party. Phone does not ring. • Is the handset or headset cord inserted properly and securely? • Is MUTE on? • Is the ringer turned off? • Is Do Not Disturb activated? • You may have too many extension phones on your line. Try unplugging some phones. • See solutions for "No dial tone." 40

Section	Page
Table of Contents 1	5
Introduction	8
Before You Begin	9
Parts Checklist	9
Modular Jack Requirements	10
Getting Started	10
Installation	11
Desktop Installation	11
Wall Mount Installation	13
Setting Up Your Station Address	15
Changing the Phone to a 2-9450 Model	17
System Verification	18
Other Stations	18
Your Station	18
Clock Setup	19
Programming the Hour Format	19
Setting the Time	19
Headset	19
Basic Operation	20
Making Outside Calls	20
Using the Handset	20
Using the Speakerphone	20
Using the Headset	21
Receiving Incoming Calls	21
Using the Handset	21
Using the Speakerphone	21
Using the Headset	22
Switching Between Using the Speakerphone, Handset, and Headset	22
Timer	22
Mute	23
Do Not Disturb	23
Hold	24
Placing a Call on Hold	24
Picking Up a Call on Hold	24
Flash	24
Temporary Tone	24
Redial	25
Reviewing the Redial Buffer	25
Automatic Busy Redial	25
When You Receive a Busy Signal	25
Busy Redial is Cancelled When	26
Transfer	26
Transferring a Call to Another Station	26
Receiving a Transfer from Another Station	27
Privacy	28
Providing Privacy on a Call	28
Volume	28
Ringer Volume	28
Speakerphone, Handset, and Headset Volume	29
Conference	29
Intercom	30
One-touch intercom	30
Intercoming a Station	30
Overriding a Station Using Do Not Disturb	31
Receiving an Intercom	31
Paging All Stations	31
Paging a Group	32
Disabling or Enabling Page	32
Memory	33
Storing a Number	33
Changing a Stored Number	34
Storing a Chain of Numbers	34
Storing the Last Number Dialed	35
Storing a Pause	35
Storing a Flash	35
Special Memory Storage Information	35
Dialing a Stored Number	36
Chain Dialing	36
Reviewing a Number Stored in a Memory Location	37
Storing a Memo	37
Reviewing a Memo	37
Storing a Memo into a Permanent Memory Location	37
Data Port	38
Special Features	39
Adjusting the Ringers	39
Adjusting the Contrast of the Display	39
Setting the Priority Line	40
Programming the Pause Duration	40
Programming the Flash Duration	40
Programming the Extension Number	41
Programming a Page Group	41
Programming the Pulse/Tone Mode	41
Adjusting Do Not Disturb	42
Adjusting the Automatic Busy Redial Time Interval	42
Adjusting the Wait for Busy Tone Detect	42
Setting Auto Intercom	43
Changing a Station Address	43
Troubleshooting Guide	44
Replacing the Battery	46
General Product Care	47
Service	48
Index	49