GE GFE24JSKSS Use and Care Manual - Page 38

Troubleshooting Tips cont

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Before you call for service... Troubleshooting Tips (cont) Problem No water or ice cube production (on some models) Possible Causes Supply line or shutoff valve is clogged Water filter is clogged Filter cartridge not properly installed Ice maker is turned off Water is leaking from dispenser (on some models) Air may be present in the water line system, causing water to drip after being dispensed Freezer cooling, fresh food not cooling Normal, when refrigerator first plugged in or after extended power outage Ice dispenser opens after closing freezer drawer (on some models) Normal What to Do Call a plumber Replace filter cartridge or remove filter and install bypass plug*. Remove and reinstall filter cartridge, being certain that it locks in place. Check that the ice maker is turned on. See About the Automatic Ice Maker. Dispense water for at least 5 minutes to remove air from system. Wait 24 hours for temperature in both compartments to reach selected temperatures. The ice dispenser door may open after closing freezer door to allow access. *Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800-GECARES. In Canada call 800.561.3344. 38

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Troubleshooting Tips (cont)
38
Problem
Possible Causes
What to Do
No water or ice cube production
(on some models)
Supply line or shutoff valve is clogged
Call a plumber
Water filter is clogged
Replace filter cartridge or remove filter and
install bypass plug*.
Filter cartridge not properly installed
Remove and reinstall filter cartridge,
being certain that it locks in place.
Ice maker is turned off
Check that the ice maker is turned on. See
About the Automatic Ice Maker.
Water is leaking from dispenser (on
some models)
Air may be present in the water line
system, causing water to drip after
being dispensed
Dispense water for at least 5 minutes to
remove air from system.
Freezer cooling, fresh food not cooling
Normal, when refrigerator first
plugged in or after extended power
outage
Wait 24 hours for temperature in both
compartments to reach selected
temperatures.
Ice dispenser opens after closing
freezer drawer (on some models)
Normal
The ice dispenser door may open after
closing freezer door to allow access.
*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800-GECARES.
In Canada call 800.561.3344.
Before you call for service…