GE GG30T06AVJ Use and Care Manual - Page 22

Customer Service, Care and Cleaning, Operating Instructions, Installation Instructions, Safety

Page 22 highlights

Operating Instructions Installation Instructions Safety Instructions Before you call for service... Troubleshooting Tips Problem Rumbling noise Relief valve producing popping noise or draining Not enough or no hot water Water is too hot Pilot Lights, but Burner will not stay lit Possible Causes Scale and sediment in tank. Pressure build up caused by thermal expansion to a closed system. Water usage may have exceeded the capacity of the water heater. Low gas pressure. The pilot may be out. The gas control (thermostat) may be set too low. Leaking or open hot water faucets. Combustion Shutoff System tripped. The gas control (thermostat) is set too high. Gas control (thermostat). Defective Combustion Shutoff System tripped. What To Do ● Clean tank. ● This is an unacceptable condition and must be corrected. Contact the water supplier or plumbing contractor on how to correct this. Do not plug the relief valve outlet. ● Wait for the water heater to recover after an abnormal demand. ● Check gas supply pressure and manifold pressure. ● Check the pilot. If necessary, relight using the instructions in the "Lighting The Water Heater" section of this manual. ● See the "Water Temperature Setting of The Water Heater" section of this manual. ● Make sure all faucets are closed. ● Contact a qualified service technician. ● See the "Water Temperature Setting of The Water Heater" section of this manual. ● Contact a qualified service technician to replace the gas control (thermostat). ● Contact a qualified service technician. ! CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (gas control (thermostat)), burners, vent connectors or other safety devices. Refer repairs to qualified service personnel. Care and Cleaning Troubleshooting Tips Customer Service 22

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22
Customer Service
Troubleshooting Tips
Care and Cleaning
Operating Instructions
Installation Instructions
Safety Instructions
Problem
Possible Causes
What To Do
Rumbling noise
Scale and sediment
Clean tank.
in tank.
Relief valve
Pressure build up
This is an unacceptable condition and must be
producing popping
caused by thermal
corrected. Contact the water supplier or plumbing
noise or draining
expansion to a
contractor on how to correct this. Do not plug the
closed system.
relief valve outlet.
Not enough or
Water usage may have
Wait for the water heater to recover after an abnormal
no hot water
exceeded the capacity
demand.
of the water heater.
Low gas pressure.
Check gas supply pressure and manifold pressure.
The pilot may be out.
Check the pilot. If necessary, relight using the
instructions in the “Lighting The Water Heater” section
of this manual.
The gas control (thermostat)
See the “Water Temperature Setting of The Water
may be set too low.
Heater” section of this manual.
Leaking or open hot water
Make sure all faucets are closed.
faucets.
Combustion Shutoff System
Contact a qualified service technician.
tripped.
Water is too hot
The gas control (thermostat)
See the “Water Temperature Setting of The Water
is set too high.
Heater” section of this manual.
Gas control (thermostat).
Contact a qualified service technician to replace the
Defective
gas control (thermostat).
Pilot Lights, but
Combustion Shutoff System
Contact a qualified service technician.
Burner will not
tripped.
stay lit
CAUTION:
For your safety DO NOT attempt repair of gas piping, gas control (gas control (thermostat)),
burners, vent connectors or other safety devices. Refer repairs to qualified service personnel.
!
Troubleshooting Tips
Before you call for service…