GE GTL18JCPBS Use and Care Manual - Page 20

Consumer Support, Operating Instructions, Safety Instructions, Installation Instructions

Page 20 highlights

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions Before you call for service... Problem Motor operates for long periods or cycles on and off frequently (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.) Refrigerator or freezer compartment too warm Frost or ice crystals on frozen food (frost within package is normal) Frequent "buzzing" sound Small or hollow cubes Automatic icemaker does not work (on some models) Possible Causes Normal when refrigerator is first plugged in. Often occurs when large amounts of food are placed in refrigerator. Door left open. Hot weather or frequent door openings. Temperature controls set at the coldest setting. Temperature control not set cold enough. Warm weather or frequent door openings. Door left open. Freezer door popped open. Door left open. Too frequent or too long door openings. Food blocking freezer air vents. Icemaker power switch is in the I (on) position, but the water supply to the refrigerator has not been connected. Water filter clogged. Icemaker power switch is not on. Water supply turned off or not connected. Freezer compartment too warm. Piled up cubes in the storage bin cause the icemaker to shut off. What To Do • Wait 24 hours for the refrigerator to completely cool down. • This is normal. • Check to see if package is holding door open. • This is normal. • See About the controls. • See About the controls. • Set the temperature control one step colder. See About the controls. • Check to see if package is holding door open. • See the problem Freezer door pops open when refrigerator door is closed. • Check to see if package is holding door open. • Move items away from the back wall of the freezer. • On power switch models, set the power switch to the O (off) position. On feeler arm models, move the feeler arm to the STOP (up) position. Keeping the power switch in the I (on) position or the feeler arm in the ON (down) position will damage the water valve. • Replace filter cartridge with new cartridge or with plug. • On power switch models, set the power switch to the I (on) position. On feeler arm models, move the feeler arm to the ON (down) position. • See Installing the water line. • Wait 24 hours for the refrigerator to completely cool down. • Level cubes by hand. Ice cubes have odor/taste Slow ice cube freezing Moisture forms on cabinet surface between the doors Refrigerator has odor Refrigerator compartment light does not work 20 Ice cubes stuck in icemaker. (Green power light on icemaker blinking.) Ice storage bin needs cleaning. Food transmitting odor/taste to ice cubes. Interior of refrigerator needs cleaning. Door left open. Temperature control not set cold enough. Not unusual during periods of high humidity. Foods transmitting odor to refrigerator. Interior needs cleaning. No power at outlet. Light bulb burned out or loose. • Turn off the icemaker, remove cubes and turn the icemaker back on. • Empty and wash bin. Discard old cubes. • Wrap foods well. • See Care and cleaning. • Check to see if package is holding door open. • See About the controls. • A newly installed refrigerator may take 12-24 hours to begin making ice cubes. • Wipe surface dry; then adjust the fresh food control setting one number higher and check again in 24 hours. • Foods with strong odors should be tightly wrapped. • Keep an open box of baking soda in the refrigerator; replace every three months. • See Care and cleaning. • Replace fuse or reset the breaker. • See Replacing the light bulbs.

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Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Before you call for service…
Problem
Possible Causes
What To Do
Motor operates for
Normal when refrigerator
Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in.
cool down.
on and off frequently
Often occurs when large
This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open.
Check to see if package is holding door open.
freezer require more
Hot weather or frequent
This is normal.
operating time. They
door openings.
start and stop often
Temperature controls set
See
About the controls.
to maintain even
at the coldest setting.
temperatures.)
Refrigerator or freezer
Temperature control not set
See
About the controls.
compartment too warm
cold enough.
Warm weather or frequent
Set the temperature control one step colder.
door openings.
See
About the controls.
Door left open.
Check to see if package is holding door open.
Freezer door popped open.
See the problem
Freezer door pops open when
refrigerator door is closed.
Frost or ice crystals
Door left open.
Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Food blocking freezer air vents.
Move items away from the back wall of the freezer.
Frequent “buzzing”
Icemaker power switch is in
On power switch models, set the power switch to the
O (off)
sound
the
I (on)
position, but the
position. On feeler arm models, move the feeler arm to the
water supply to the refrigerator
STOP
(up) position. Keeping the power switch in the
I (on)
has not been connected.
position or the feeler arm in the
ON
(down) position will
damage the water valve.
Small or hollow cubes
Water filter clogged.
Replace filter cartridge with new cartridge or with plug.
Automatic icemaker
Icemaker power switch is not on.
On power switch models, set the power switch to the
does not work
I (on)
position. On feeler arm models, move the feeler
(on some models)
arm to the
ON
(down) position.
Water supply turned off or
See
Installing the water line.
not connected.
Freezer compartment too warm.
Wait 24 hours for the refrigerator to completely cool down.
Piled up cubes in the storage
Level cubes by hand.
bin cause the icemaker to shut off.
Ice cubes stuck in icemaker.
Turn off the icemaker, remove cubes and turn the
(Green power light on
icemaker back on.
icemaker blinking.)
Ice cubes have
Ice storage bin needs cleaning.
Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste
Wrap foods well.
to ice cubes.
Interior of refrigerator
See
Care and cleaning.
needs cleaning.
Slow ice cube freezing
Door left open.
Check to see if package is holding door open.
Temperature control not set
See
About the controls.
cold enough.
A newly installed refrigerator may take 12–24 hours
to begin making ice cubes.
Moisture forms on
Not unusual during
Wipe surface dry; then adjust the fresh food control
cabinet surface
periods of high humidity.
setting one number higher and check again in 24 hours.
between the doors
Refrigerator has odor
Foods transmitting
Foods with strong odors should be tightly wrapped.
odor to refrigerator.
Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning.
See
Care and cleaning.
Refrigerator compartment
No power at outlet.
Replace fuse or reset the breaker.
light does not work
Light bulb burned out or loose.
See
Replacing the light bulbs.
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